Zendesk pricing in 2026
Customer support and help desk. Every plan from Zendesk's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$25per user a month
Support Team for 10 people: $250 a month
- −24% yearly$5,000 startup credits
Plans
Zendesk plans and prices
3 plans with a public price, in US dollars.
Support Team
Entry paid plan$25per user / month
- Email and ticketing
- Ticket routing
- Prebuilt dashboards
Suite Team
$69per user / month
- AI agents
- Omnichannel routing
- Messaging and live chat
Suite Professional
$149per user / month
- Admin copilot
- AI App Builder
- Skills-based routing
Per agent. Paid yearly: Support Team $19, Suite Team $55, Suite Professional $115. Suite Enterprise: talk to sales.
Prices from Zendesk's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Zendesk costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| Support Team$25/user/mo | $125/mo$1,500/yr a year | $250/mo$3,000/yr a year | $625/mo$7,500/yr a year |
| Suite Team$69/user/mo | $345/mo$4,140/yr a year | $690/mo$8,280/yr a year | $1,725/mo$20,700/yr a year |
| Suite Professional$149/user/mo | $745/mo$8,940/yr a year | $1,490/mo$17,880/yr a year | $3,725/mo$44,700/yr a year |
Paying yearly: Zendesk lists up to 24% off annual billing, so Support Team for 10 people would be about $2,280 a year instead of $3,000. Before tax, at list price.
Local prices
Zendesk in naira, shillings, cedis, rand, pounds and euros
Support Team, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦33,357 | ₦333,575 |
| KESKenyan shilling (KES) | KSh3,247 | KSh32,469 |
| GHSGhanaian cedi (GHS) | GH₵290.55 | GH₵2,906 |
| ZARSouth African rand (ZAR) | R414.97 | R4,150 |
| GBPBritish pound (GBP) | £18.69 | £186.95 |
| EUREuro (EUR) | €22.30 | €223.03 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Zendesk bills you in your own currency, your bank's rate and card fees decide what you're charged.
Discounts
Ways to pay less for Zendesk
Up to 24% off yearly billing
Paying Zendesk yearly instead of monthly.
$5,000 in startup credits
Eligibility: Startups through Zendesk for Startups.
From Surba's catalog; the vendor decides eligibility.
Alternatives
Cheaper alternatives to Zendesk
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than Zendesk's Support Team.
Compare
Zendesk compared
Plans and team costs side by side.
FAQ
Zendesk pricing questions
How much does Zendesk cost per user?
Zendesk's paid plans run from $25 to $149 per user a month according to Zendesk's pricing page (checked 26 Oct 2026) (Support Team $25, Suite Team $69 and Suite Professional $149). Per agent. Paid yearly: Support Team $19, Suite Team $55, Suite Professional $115. Suite Enterprise: talk to sales.
Does Zendesk have a free plan?
Not in Surba's catalog. The cheapest listed plan is Support Team at $25 per user a month.
How much does Zendesk cost for a team of 10?
On Support Team, 10 people pay about $250 a month, or $3,000 a year, before tax. With up to 24% off for yearly billing, that would be about $2,280 a year.
How much is Zendesk in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Support Team at $25 is about ₦33,357 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to Zendesk?
In Surba's catalog, Bumpa ($3.76/mo), Smartlead ($39/mo) and Snov.io ($39/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
Is Zendesk cheaper if you pay yearly?
Zendesk gives up to 24% off for paying yearly instead of monthly, according to Zendesk's pricing page (checked 26 Oct 2026). Surba reminds you before each renewal, so an annual plan doesn't renew unnoticed.
Sales
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