HubSpot CRM
Cheaper for 10 people
From$20/user/mo
10 people: $200 a month · $2,400 a year
- Free plan
- No yearly discount listed
- $15,000 startup credits
- 4 plans · priced per user
HubSpot CRM vs Zendesk: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
HubSpot CRM starts at $20/user/mo (Starter) and Zendesk at $25/user/mo (Support Team). For 10 people that's $200 vs $250 a month: HubSpot CRM is $50 a month (20%) cheaper than Zendesk on list price.
Zendesk
Sales
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- $5,000 startup credits
- 3 plans · priced per user
Plans
HubSpot CRM and Zendesk plans
Every plan with a public price, in US dollars.
HubSpot CRM
Free
Free for up to 2 users · Up to 1,000 contacts · Gmail/Outlook integration
Free
Starter
500 HubSpot Credits · Up to 50 workflows · Live chat & meeting scheduling
$20/user/mo
Professional
3,000 HubSpot Credits · Up to 300 custom workflows · $1,500 one-time onboarding
$100/user/mo
Enterprise
5,000 HubSpot Credits · Up to 1,000 workflows · $3,500 one-time onboarding
$150/user/mo
Per seat (Sales Hub/Smart CRM). Professional $90/seat/mo on annual; Starter shown 'starts at $7/mo/seat' with annual commitment (looks promotional). Enterprise $150/seat/mo, annual commitment.
Prices from HubSpot CRM's pricing page, checked 26 Oct 2026.
Zendesk
Support Team
Email and ticketing · Ticket routing · Prebuilt dashboards
$25/user/mo
Suite Team
AI agents · Omnichannel routing · Messaging and live chat
$69/user/mo
Suite Professional
Admin copilot · AI App Builder · Skills-based routing
$149/user/mo
Per agent. Paid yearly: Support Team $19, Suite Team $55, Suite Professional $115. Suite Enterprise: talk to sales.
Prices from Zendesk's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | HubSpot CRM (Starter) | Zendesk (Support Team) | Difference |
|---|---|---|---|
| 5 people | $100/mo$1,200/yr a year | $125/mo$1,500/yr a year | HubSpot CRM $25 less a month |
| 10 people | $200/mo$2,400/yr a year | $250/mo$3,000/yr a year | HubSpot CRM $50 less a month |
| 25 people | $500/mo$6,000/yr a year | $625/mo$7,500/yr a year | HubSpot CRM $125 less a month |
HubSpot CRM is priced per user. Zendesk is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
HubSpot CRM vs Zendesk: questions
Which is cheaper, HubSpot CRM or Zendesk?
HubSpot CRM starts at $20/user/mo (Starter) and Zendesk at $25/user/mo (Support Team). For 10 people that's $200 vs $250 a month: HubSpot CRM is $50 a month (20%) cheaper than Zendesk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do HubSpot CRM and Zendesk have free plans?
HubSpot CRM has a free plan (Free). Zendesk has no free plan in Surba's catalog.
Are HubSpot CRM and Zendesk cheaper if you pay yearly?
Zendesk lists up to 24% off yearly billing. Surba's catalog lists no yearly discount for HubSpot CRM.
More comparisons
Other Sales comparisons
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