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Apollo.io vs Zendesk: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.

At a glance

Side by side

Apollo.io starts at $49/user/mo (Basic) and Zendesk at $25/user/mo (Support Team). For 10 people that's $490 vs $250 a month: Zendesk is $240 a month (49%) cheaper than Apollo.io on list price.

Apollo.io

Sales

From$49/user/mo

10 people: $490 a month · $5,880 a year

  • Free plan
  • No yearly discount listed
  • No startup credits listed
  • 3 plans · priced per user

Zendesk

Cheaper for 10 people

From$25/user/mo

10 people: $250 a month · $3,000 a year

  • No free plan
  • Up to 24% off yearly
  • $5,000 startup credits
  • 3 plans · priced per user

Plans

Apollo.io and Zendesk plans

Every plan with a public price, in US dollars.

Apollo.io

  • Free

    Limited credits · Email sequences via Gmail · Basic contact search

    Free

  • Basic

    Contact data access · CRM integrations · Email automation

    $49/user/mo

  • Professional

    Higher credit limits · AI features · Call recording

    $99/user/mo

Prices from the official pricing page's structured data (USD per user per month). Annual billing is 'discounted' (rate not shown). Custom/Organization tier: contact sales.

Prices from Apollo.io's pricing page, checked 26 Oct 2026.

Zendesk

  • Support Team

    Email and ticketing · Ticket routing · Prebuilt dashboards

    $25/user/mo

  • Suite Team

    AI agents · Omnichannel routing · Messaging and live chat

    $69/user/mo

  • Suite Professional

    Admin copilot · AI App Builder · Skills-based routing

    $149/user/mo

Per agent. Paid yearly: Support Team $19, Suite Team $55, Suite Professional $115. Suite Enterprise: talk to sales.

Prices from Zendesk's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Apollo.io and Zendesk cost by team size
TeamApollo.io (Basic)Zendesk (Support Team)Difference
5 people$245$2,940/yr$125$1,500/yrZendesk $120 less a month
10 people$490$5,880/yr$250$3,000/yrZendesk $240 less a month
25 people$1,225$14,700/yr$625$7,500/yrZendesk $600 less a month

Apollo.io is priced per user. Zendesk is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Apollo.io vs Zendesk: questions

Which is cheaper, Apollo.io or Zendesk?

Apollo.io starts at $49/user/mo (Basic) and Zendesk at $25/user/mo (Support Team). For 10 people that's $490 vs $250 a month: Zendesk is $240 a month (49%) cheaper than Apollo.io on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Apollo.io and Zendesk have free plans?

Apollo.io has a free plan (Free). Zendesk has no free plan in Surba's catalog.

Are Apollo.io and Zendesk cheaper if you pay yearly?

Zendesk lists up to 24% off yearly billing. Surba's catalog lists no yearly discount for Apollo.io.

More comparisons

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