Bumpa
Cheaper for 10 people
From$3.76/mo
10 people: $3.76 a month · $45.12 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per plan
Bumpa vs Zendesk: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Bumpa starts at $3.76/mo (Starter) and Zendesk at $25/user/mo (Support Team). For 10 people that's $3.76 vs $250 a month: Bumpa is $246.24 a month (98%) cheaper than Zendesk on list price.
Zendesk
Sales
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- $5,000 startup credits
- 3 plans · priced per user
Plans
Bumpa and Zendesk plans
Every plan with a public price, in US dollars.
Bumpa
Starter
1 location · 3 staff accounts · 1,200 Bumpa credits
$3.76/mo
Pro
1 location · 5 staff accounts · 2,400 Bumpa credits
$7.52/mo
Priced in NGN, shown billed quarterly: Starter ₦15,000/quarter (₦5,000/mo), Pro ₦30,000/quarter (₦10,000/mo); converted at $1 = ₦1,330. Growth and Scale not sold quarterly (prices not shown); Premium: book a demo.
Prices from Bumpa's pricing page, checked 26 Oct 2026.
Zendesk
Support Team
Email and ticketing · Ticket routing · Prebuilt dashboards
$25/user/mo
Suite Team
AI agents · Omnichannel routing · Messaging and live chat
$69/user/mo
Suite Professional
Admin copilot · AI App Builder · Skills-based routing
$149/user/mo
Per agent. Paid yearly: Support Team $19, Suite Team $55, Suite Professional $115. Suite Enterprise: talk to sales.
Prices from Zendesk's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Bumpa (Starter) | Zendesk (Support Team) | Difference |
|---|---|---|---|
| 5 people | $3.76/mo$45.12/yr a year | $125/mo$1,500/yr a year | Bumpa $121.24 less a month |
| 10 people | $3.76/mo$45.12/yr a year | $250/mo$3,000/yr a year | Bumpa $246.24 less a month |
| 25 people | $3.76/mo$45.12/yr a year | $625/mo$7,500/yr a year | Bumpa $621.24 less a month |
Bumpa is priced per plan. Zendesk is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Bumpa vs Zendesk: questions
Which is cheaper, Bumpa or Zendesk?
Bumpa starts at $3.76/mo (Starter) and Zendesk at $25/user/mo (Support Team). For 10 people that's $3.76 vs $250 a month: Bumpa is $246.24 a month (98%) cheaper than Zendesk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Bumpa and Zendesk have free plans?
Bumpa has no free plan in Surba's catalog. Zendesk has no free plan in Surba's catalog.
Are Bumpa and Zendesk cheaper if you pay yearly?
Zendesk lists up to 24% off yearly billing. Surba's catalog lists no yearly discount for Bumpa.
More comparisons
Other Sales comparisons
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