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Bumpa vs Freshdesk: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.

At a glance

Side by side

Bumpa starts at $3.76/mo (Starter) and Freshdesk at $19/user/mo (Growth). For 10 people that's $3.76 vs $190 a month: Bumpa is $186.24 a month (98%) cheaper than Freshdesk on list price.

Bumpa

Cheaper for 10 people

From$3.76/mo

10 people: $3.76 a month · $45.12 a year

  • No free plan
  • No yearly discount listed
  • No startup credits listed
  • 2 plans · priced per plan

Freshdesk

Sales

From$19/user/mo

10 people: $190 a month · $2,280 a year

  • No free plan
  • No yearly discount listed
  • No startup credits listed
  • 3 plans · priced per user

Plans

Bumpa and Freshdesk plans

Every plan with a public price, in US dollars.

Bumpa

  • Starter

    1 location · 3 staff accounts · 1,200 Bumpa credits

    $3.76/mo

  • Pro

    1 location · 5 staff accounts · 2,400 Bumpa credits

    $7.52/mo

Priced in NGN, shown billed quarterly: Starter ₦15,000/quarter (₦5,000/mo), Pro ₦30,000/quarter (₦10,000/mo); converted at $1 = ₦1,330. Growth and Scale not sold quarterly (prices not shown); Premium: book a demo.

Prices from Bumpa's pricing page, checked 26 Oct 2026.

Freshdesk

  • Growth

    Freddy AI Agent (500 sessions) · Ticketing & shared inbox · Customer portal & KB

    $19/user/mo

  • Pro

    Multilingual helpdesk · Intelligent routing · Custom dashboards

    $55/user/mo

  • Enterprise

    Skill-based routing · Audit logs · Sandbox

    $89/user/mo

Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).

Prices from Freshdesk's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Bumpa and Freshdesk cost by team size
TeamBumpa (Starter)Freshdesk (Growth)Difference
5 people$3.76$45.12/yr$95$1,140/yrBumpa $91.24 less a month
10 people$3.76$45.12/yr$190$2,280/yrBumpa $186.24 less a month
25 people$3.76$45.12/yr$475$5,700/yrBumpa $471.24 less a month

Bumpa is priced per plan. Freshdesk is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Bumpa vs Freshdesk: questions

Which is cheaper, Bumpa or Freshdesk?

Bumpa starts at $3.76/mo (Starter) and Freshdesk at $19/user/mo (Growth). For 10 people that's $3.76 vs $190 a month: Bumpa is $186.24 a month (98%) cheaper than Freshdesk on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Bumpa and Freshdesk have free plans?

Bumpa has no free plan in Surba's catalog. Freshdesk has no free plan in Surba's catalog.

More comparisons

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Paying for Bumpa or Freshdesk? Track it in Surba.

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