Freshdesk pricing in 2026
Every plan from Freshdesk's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$19per user a month
Growth for 10 people: $190 a month
Plans
Freshdesk plans and prices
3 plans with a public price, in US dollars.
Growth
Entry paid plan$228per user / year
≈ $19 a month
- Freddy AI Agent (500 sessions)
- Ticketing & shared inbox
- Customer portal & KB
Pro
$660per user / year
≈ $55 a month
- Multilingual helpdesk
- Intelligent routing
- Custom dashboards
Enterprise
$1,068per user / year
≈ $89 a month
- Skill-based routing
- Audit logs
- Sandbox
Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).
Prices from Freshdesk's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Freshdesk costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| Growth$19/user/mo | $95/mo$1,140/yr a year | $190/mo$2,280/yr a year | $475/mo$5,700/yr a year |
| Pro$55/user/mo | $275/mo$3,300/yr a year | $550/mo$6,600/yr a year | $1,375/mo$16,500/yr a year |
| Enterprise$89/user/mo | $445/mo$5,340/yr a year | $890/mo$10,680/yr a year | $2,225/mo$26,700/yr a year |
Before tax, at list price.
Local prices
Freshdesk in naira, shillings, cedis, rand, pounds and euros
Growth, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦25,352 | ₦253,517 |
| KESKenyan shilling (KES) | KSh2,468 | KSh24,676 |
| GHSGhanaian cedi (GHS) | GH₵220.82 | GH₵2,208 |
| ZARSouth African rand (ZAR) | R315.38 | R3,154 |
| GBPBritish pound (GBP) | £14.21 | £142.08 |
| EUREuro (EUR) | €16.95 | €169.50 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Freshdesk bills you in your own currency, your bank's rate and card fees decide what you're charged.
Alternatives
Cheaper alternatives to Freshdesk
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than Freshdesk's Growth.
Compare
Freshdesk compared
Plans and team costs side by side.
FAQ
Freshdesk pricing questions
How much does Freshdesk cost per user?
Freshdesk's paid plans run from $19 to $89 per user a month according to Freshdesk's pricing page (checked 26 Oct 2026) (Growth $19, Pro $55 and Enterprise $89). Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).
Does Freshdesk have a free plan?
Not in Surba's catalog. The cheapest listed plan is Growth at $19 per user a month.
How much does Freshdesk cost for a team of 10?
On Growth, 10 people pay about $190 a month, or $2,280 a year, before tax.
How much is Freshdesk in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Growth at $19 is about ₦25,352 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to Freshdesk?
In Surba's catalog, Bumpa ($3.76/mo), Smartlead ($39/mo) and Snov.io ($39/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
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