Intercom pricing in 2026
Customer messaging and support. Every plan from Intercom's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$39per user a month
Essential for 10 people: $390 a month
- −26% yearly$5,000 startup credits
Plans
Intercom plans and prices
3 plans with a public price, in US dollars.
Essential
Entry paid plan$39per user / month
- Fin AI agent ($0.99/outcome)
- Messenger
- Shared inbox & ticketing
Advanced
$99per user / month
- Multiple team inboxes
- Workflow automation builder
- Round robin assignment
Expert
$139per user / month
- SSO & identity management
- HIPAA support
- Service level agreements
Per full seat. Billed annually: Essential $29, Advanced $85, Expert $132. Fin AI from $0.99 per outcome. intercom.com/pricing also displayed $29/$19 for Essential (unlabeled).
Prices from Intercom's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Intercom costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| Essential$39/user/mo | $195/mo$2,340/yr a year | $390/mo$4,680/yr a year | $975/mo$11,700/yr a year |
| Advanced$99/user/mo | $495/mo$5,940/yr a year | $990/mo$11,880/yr a year | $2,475/mo$29,700/yr a year |
| Expert$139/user/mo | $695/mo$8,340/yr a year | $1,390/mo$16,680/yr a year | $3,475/mo$41,700/yr a year |
Paying yearly: Intercom lists up to 26% off annual billing, so Essential for 10 people would be about $3,463.20 a year instead of $4,680. Before tax, at list price.
Local prices
Intercom in naira, shillings, cedis, rand, pounds and euros
Essential, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦52,038 | ₦520,377 |
| KESKenyan shilling (KES) | KSh5,065 | KSh50,651 |
| GHSGhanaian cedi (GHS) | GH₵453.26 | GH₵4,533 |
| ZARSouth African rand (ZAR) | R647.35 | R6,474 |
| GBPBritish pound (GBP) | £29.16 | £291.64 |
| EUREuro (EUR) | €34.79 | €347.93 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Intercom bills you in your own currency, your bank's rate and card fees decide what you're charged.
Discounts
Ways to pay less for Intercom
Up to 26% off yearly billing
Paying Intercom yearly instead of monthly.
$5,000 in startup credits
Eligibility: Startups through Intercom for Startups.
50% off for non-profits
For registered non-profit organisations.
50% off for education
For schools, students and teachers.
From Surba's catalog; the vendor decides eligibility.
Alternatives
Cheaper alternatives to Intercom
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than Intercom's Essential.
Compare
Intercom compared
Plans and team costs side by side.
FAQ
Intercom pricing questions
How much does Intercom cost per user?
Intercom's paid plans run from $39 to $139 per user a month according to Intercom's pricing page (checked 26 Oct 2026) (Essential $39, Advanced $99 and Expert $139). Per full seat. Billed annually: Essential $29, Advanced $85, Expert $132. Fin AI from $0.99 per outcome. intercom.com/pricing also displayed $29/$19 for Essential (unlabeled).
Does Intercom have a free plan?
Not in Surba's catalog. The cheapest listed plan is Essential at $39 per user a month.
How much does Intercom cost for a team of 10?
On Essential, 10 people pay about $390 a month, or $4,680 a year, before tax. With up to 26% off for yearly billing, that would be about $3,463.20 a year.
How much is Intercom in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Essential at $39 is about ₦52,038 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to Intercom?
In Surba's catalog, Bumpa ($3.76/mo), Smartlead ($39/mo) and Snov.io ($39/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
Is Intercom cheaper if you pay yearly?
Intercom gives up to 26% off for paying yearly instead of monthly, according to Intercom's pricing page (checked 26 Oct 2026). Surba reminds you before each renewal, so an annual plan doesn't renew unnoticed.
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