HelpScout pricing in 2026
Every plan from HelpScout's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$25per user a month
Standard for 10 people: $250 a month
- Free plan−16% yearly
Plans
HelpScout plans and prices
4 plans with a public price, in US dollars.
Free
$0Free plan
- 5 users included
- 1 inbox, 1 Docs site
- 100 contacts/mo
Standard
Entry paid plan$25per user / month
- Live chat and SMS
- Multiple knowledge bases
- AI Inbox assistant
Plus
$45per user / month
- Advanced workflows
- Round robin routing
- Salesforce/Jira/HubSpot
Pro
$75per user / month
- SSO/SAML
- HIPAA compliance
- Unlimited workflows
Per user. Page shows one price per plan beside a Monthly/Annual toggle ('-16%'); cycle not labeled. Pro sold via demo.
Prices from HelpScout's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What HelpScout costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| FreeFree plan | $0 | $0 | $0 |
| Standard$25/user/mo | $125/mo$1,500/yr a year | $250/mo$3,000/yr a year | $625/mo$7,500/yr a year |
| Plus$45/user/mo | $225/mo$2,700/yr a year | $450/mo$5,400/yr a year | $1,125/mo$13,500/yr a year |
| Pro$75/user/mo | $375/mo$4,500/yr a year | $750/mo$9,000/yr a year | $1,875/mo$22,500/yr a year |
Free plans usually cap users or features — check Free's limits before planning on it for a team. Paying yearly: HelpScout lists up to 16% off annual billing, so Standard for 10 people would be about $2,520 a year instead of $3,000. Before tax, at list price.
Local prices
HelpScout in naira, shillings, cedis, rand, pounds and euros
Standard, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦33,357 | ₦333,575 |
| KESKenyan shilling (KES) | KSh3,247 | KSh32,469 |
| GHSGhanaian cedi (GHS) | GH₵290.55 | GH₵2,906 |
| ZARSouth African rand (ZAR) | R414.97 | R4,150 |
| GBPBritish pound (GBP) | £18.69 | £186.95 |
| EUREuro (EUR) | €22.30 | €223.03 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless HelpScout bills you in your own currency, your bank's rate and card fees decide what you're charged.
Discounts
Ways to pay less for HelpScout
Up to 16% off yearly billing
Paying HelpScout yearly instead of monthly.
From Surba's catalog; the vendor decides eligibility.
Alternatives
Cheaper alternatives to HelpScout
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than HelpScout's Standard.
Compare
HelpScout compared
Plans and team costs side by side.
FAQ
HelpScout pricing questions
How much does HelpScout cost per user?
HelpScout's paid plans run from $25 to $75 per user a month according to HelpScout's pricing page (checked 26 Oct 2026) (Standard $25, Plus $45 and Pro $75). Per user. Page shows one price per plan beside a Monthly/Annual toggle ('-16%'); cycle not labeled. Pro sold via demo. There is also a free plan (Free).
Does HelpScout have a free plan?
Yes. HelpScout's Free plan costs $0 and includes 5 users included, 1 inbox, 1 Docs site and 100 contacts/mo. Free plans usually limit users, history or features, so check what you'd outgrow.
How much does HelpScout cost for a team of 10?
On Standard, 10 people pay about $250 a month, or $3,000 a year, before tax. With up to 16% off for yearly billing, that would be about $2,520 a year.
How much is HelpScout in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Standard at $25 is about ₦33,357 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to HelpScout?
In Surba's catalog, Bumpa ($3.76/mo), Smartlead ($39/mo) and Snov.io ($39/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
Is HelpScout cheaper if you pay yearly?
HelpScout gives up to 16% off for paying yearly instead of monthly, according to HelpScout's pricing page (checked 26 Oct 2026). Surba reminds you before each renewal, so an annual plan doesn't renew unnoticed.
Sales
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