Intercom
Sales
From$39/user/mo
10 people: $390 a month · $4,680 a year
- No free plan
- Up to 26% off yearly
- $5,000 startup credits
- 3 plans · priced per user
Intercom vs Lusha: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Intercom starts at $39/user/mo (Essential) and Lusha at $49.90/mo (Starter). For 10 people that's $390 vs $49.90 a month: Lusha is $340.10 a month (87%) cheaper than Intercom on list price.
Lusha
Cheaper for 10 people
From$49.90/mo
10 people: $49.90 a month · $598.80 a year
- Free plan
- Up to 25% off yearly
- No startup credits listed
- 4 plans · priced per plan
Plans
Intercom and Lusha plans
Every plan with a public price, in US dollars.
Intercom
Essential
Fin AI agent ($0.99/outcome) · Messenger · Shared inbox & ticketing
$39/user/mo
Advanced
Multiple team inboxes · Workflow automation builder · Round robin assignment
$99/user/mo
Expert
SSO & identity management · HIPAA support · Service level agreements
$139/user/mo
Per full seat. Billed annually: Essential $29, Advanced $85, Expert $132. Fin AI from $0.99 per outcome. intercom.com/pricing also displayed $29/$19 for Essential (unlabeled).
Prices from Intercom's pricing page, checked 26 Oct 2026.
Lusha
Free
40 credits/month · Browser extension · CRM integrations
Free
Starter
400 credits/month · Shared credit balance · Email and phone reveals
$49.90/mo
Pro
600 credits/month · Shared credit balance · Email and phone reveals
$69.90/mo
Premium
3,400 credits/month · API and MCP access · Shared credit balance
$399.90/mo
Annual: Starter $37.45, Pro $52.45, Premium $299.95 per month. Email = 1 credit, phone = 5 credits. Scale and teams over 5 users: contact sales. Israel-founded.
Prices from Lusha's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Intercom (Essential) | Lusha (Starter) | Difference |
|---|---|---|---|
| 5 people | $195/mo$2,340/yr a year | $49.90/mo$598.80/yr a year | Lusha $145.10 less a month |
| 10 people | $390/mo$4,680/yr a year | $49.90/mo$598.80/yr a year | Lusha $340.10 less a month |
| 25 people | $975/mo$11,700/yr a year | $49.90/mo$598.80/yr a year | Lusha $925.10 less a month |
Intercom is priced per user. Lusha is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Intercom vs Lusha: questions
Which is cheaper, Intercom or Lusha?
Intercom starts at $39/user/mo (Essential) and Lusha at $49.90/mo (Starter). For 10 people that's $390 vs $49.90 a month: Lusha is $340.10 a month (87%) cheaper than Intercom on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Intercom and Lusha have free plans?
Intercom has no free plan in Surba's catalog. Lusha has a free plan (Free).
Are Intercom and Lusha cheaper if you pay yearly?
Intercom lists up to 26% off yearly billing. Lusha lists up to 25% off yearly billing.
More comparisons
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Paying for Intercom or Lusha? Track it in Surba.
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