Freshdesk
Sales
From$19/user/mo
10 people: $190 a month · $2,280 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 3 plans · priced per user
Freshdesk vs Lusha: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Freshdesk starts at $19/user/mo (Growth) and Lusha at $49.90/mo (Starter). For 10 people that's $190 vs $49.90 a month: Lusha is $140.10 a month (74%) cheaper than Freshdesk on list price.
Lusha
Cheaper for 10 people
From$49.90/mo
10 people: $49.90 a month · $598.80 a year
- Free plan
- Up to 25% off yearly
- No startup credits listed
- 4 plans · priced per plan
Plans
Freshdesk and Lusha plans
Every plan with a public price, in US dollars.
Freshdesk
Growth
Freddy AI Agent (500 sessions) · Ticketing & shared inbox · Customer portal & KB
$19/user/mo
Pro
Multilingual helpdesk · Intelligent routing · Custom dashboards
$55/user/mo
Enterprise
Skill-based routing · Audit logs · Sandbox
$89/user/mo
Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).
Prices from Freshdesk's pricing page, checked 26 Oct 2026.
Lusha
Free
40 credits/month · Browser extension · CRM integrations
Free
Starter
400 credits/month · Shared credit balance · Email and phone reveals
$49.90/mo
Pro
600 credits/month · Shared credit balance · Email and phone reveals
$69.90/mo
Premium
3,400 credits/month · API and MCP access · Shared credit balance
$399.90/mo
Annual: Starter $37.45, Pro $52.45, Premium $299.95 per month. Email = 1 credit, phone = 5 credits. Scale and teams over 5 users: contact sales. Israel-founded.
Prices from Lusha's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Freshdesk (Growth) | Lusha (Starter) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $49.90/mo$598.80/yr a year | Lusha $45.10 less a month |
| 10 people | $190/mo$2,280/yr a year | $49.90/mo$598.80/yr a year | Lusha $140.10 less a month |
| 25 people | $475/mo$5,700/yr a year | $49.90/mo$598.80/yr a year | Lusha $425.10 less a month |
Freshdesk is priced per user. Lusha is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Freshdesk vs Lusha: questions
Which is cheaper, Freshdesk or Lusha?
Freshdesk starts at $19/user/mo (Growth) and Lusha at $49.90/mo (Starter). For 10 people that's $190 vs $49.90 a month: Lusha is $140.10 a month (74%) cheaper than Freshdesk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Freshdesk and Lusha have free plans?
Freshdesk has no free plan in Surba's catalog. Lusha has a free plan (Free).
Are Freshdesk and Lusha cheaper if you pay yearly?
Lusha lists up to 25% off yearly billing. Surba's catalog lists no yearly discount for Freshdesk.
More comparisons
Other Sales comparisons
Paying for Freshdesk or Lusha? Track it in Surba.
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