Freshdesk
Cheaper for 10 people
From$19/user/mo
10 people: $190 a month · $2,280 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 3 plans · priced per user
Freshdesk vs HubSpot CRM: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Freshdesk starts at $19/user/mo (Growth) and HubSpot CRM at $20/user/mo (Starter). For 10 people that's $190 vs $200 a month: Freshdesk is $10 a month (5%) cheaper than HubSpot CRM on list price.
HubSpot CRM
Sales
From$20/user/mo
10 people: $200 a month · $2,400 a year
- Free plan
- No yearly discount listed
- $15,000 startup credits
- 4 plans · priced per user
Plans
Freshdesk and HubSpot CRM plans
Every plan with a public price, in US dollars.
Freshdesk
Growth
Freddy AI Agent (500 sessions) · Ticketing & shared inbox · Customer portal & KB
$19/user/mo
Pro
Multilingual helpdesk · Intelligent routing · Custom dashboards
$55/user/mo
Enterprise
Skill-based routing · Audit logs · Sandbox
$89/user/mo
Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).
Prices from Freshdesk's pricing page, checked 26 Oct 2026.
HubSpot CRM
Free
Free for up to 2 users · Up to 1,000 contacts · Gmail/Outlook integration
Free
Starter
500 HubSpot Credits · Up to 50 workflows · Live chat & meeting scheduling
$20/user/mo
Professional
3,000 HubSpot Credits · Up to 300 custom workflows · $1,500 one-time onboarding
$100/user/mo
Enterprise
5,000 HubSpot Credits · Up to 1,000 workflows · $3,500 one-time onboarding
$150/user/mo
Per seat (Sales Hub/Smart CRM). Professional $90/seat/mo on annual; Starter shown 'starts at $7/mo/seat' with annual commitment (looks promotional). Enterprise $150/seat/mo, annual commitment.
Prices from HubSpot CRM's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Freshdesk (Growth) | HubSpot CRM (Starter) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $100/mo$1,200/yr a year | Freshdesk $5 less a month |
| 10 people | $190/mo$2,280/yr a year | $200/mo$2,400/yr a year | Freshdesk $10 less a month |
| 25 people | $475/mo$5,700/yr a year | $500/mo$6,000/yr a year | Freshdesk $25 less a month |
Freshdesk is priced per user. HubSpot CRM is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Freshdesk vs HubSpot CRM: questions
Which is cheaper, Freshdesk or HubSpot CRM?
Freshdesk starts at $19/user/mo (Growth) and HubSpot CRM at $20/user/mo (Starter). For 10 people that's $190 vs $200 a month: Freshdesk is $10 a month (5%) cheaper than HubSpot CRM on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Freshdesk and HubSpot CRM have free plans?
Freshdesk has no free plan in Surba's catalog. HubSpot CRM has a free plan (Free).
More comparisons
Other Sales comparisons
Paying for Freshdesk or HubSpot CRM? Track it in Surba.
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