Freshdesk
Sales
From$19/user/mo
10 people: $190 a month · $2,280 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 3 plans · priced per user
Freshdesk vs Pipedrive: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Freshdesk starts at $19/user/mo (Growth) and Pipedrive at $14/user/mo (Lite). For 10 people that's $190 vs $140 a month: Pipedrive is $50 a month (26%) cheaper than Freshdesk on list price.
Pipedrive
Cheaper for 10 people
From$14/user/mo
10 people: $140 a month · $1,680 a year
- No free plan
- Up to 42% off yearly
- No startup credits listed
- 4 plans · priced per user
Plans
Freshdesk and Pipedrive plans
Every plan with a public price, in US dollars.
Freshdesk
Growth
Freddy AI Agent (500 sessions) · Ticketing & shared inbox · Customer portal & KB
$19/user/mo
Pro
Multilingual helpdesk · Intelligent routing · Custom dashboards
$55/user/mo
Enterprise
Skill-based routing · Audit logs · Sandbox
$89/user/mo
Per agent billed annually: Growth $19, Pro $55, Enterprise $89/agent/mo. Monthly prices not shown; no free plan listed (14-day trial).
Prices from Freshdesk's pricing page, checked 26 Oct 2026.
Pipedrive
Lite
Per seat, billed annually
$14/user/mo
Growth
Per seat, billed annually
$39/user/mo
Premium
Per seat, billed annually
$59/user/mo
Ultimate
Per seat, billed annually
$79/user/mo
Lite $14, Growth $39, Premium $59, Ultimate $79/seat/mo billed annually ('save up to 42%'). Page returned 403; figures from pipedrive.com search snippet. Monthly prices not verified.
Prices from Pipedrive's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Freshdesk (Growth) | Pipedrive (Lite) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $70/mo$840/yr a year | Pipedrive $25 less a month |
| 10 people | $190/mo$2,280/yr a year | $140/mo$1,680/yr a year | Pipedrive $50 less a month |
| 25 people | $475/mo$5,700/yr a year | $350/mo$4,200/yr a year | Pipedrive $125 less a month |
Freshdesk is priced per user. Pipedrive is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Freshdesk vs Pipedrive: questions
Which is cheaper, Freshdesk or Pipedrive?
Freshdesk starts at $19/user/mo (Growth) and Pipedrive at $14/user/mo (Lite). For 10 people that's $190 vs $140 a month: Pipedrive is $50 a month (26%) cheaper than Freshdesk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Freshdesk and Pipedrive have free plans?
Freshdesk has no free plan in Surba's catalog. Pipedrive has no free plan in Surba's catalog.
Are Freshdesk and Pipedrive cheaper if you pay yearly?
Pipedrive lists up to 42% off yearly billing. Surba's catalog lists no yearly discount for Freshdesk.
More comparisons
Other Sales comparisons
Paying for Freshdesk or Pipedrive? Track it in Surba.
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