Intercom
Sales
From$39/user/mo
10 people: $390 a month · $4,680 a year
- No free plan
- Up to 26% off yearly
- $5,000 startup credits
- 3 plans · priced per user
Intercom vs Pipedrive: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Sales tools. Updated for 2026.
At a glance
Side by side
Intercom starts at $39/user/mo (Essential) and Pipedrive at $14/user/mo (Lite). For 10 people that's $390 vs $140 a month: Pipedrive is $250 a month (64%) cheaper than Intercom on list price.
Pipedrive
Cheaper for 10 people
From$14/user/mo
10 people: $140 a month · $1,680 a year
- No free plan
- Up to 42% off yearly
- No startup credits listed
- 4 plans · priced per user
Plans
Intercom and Pipedrive plans
Every plan with a public price, in US dollars.
Intercom
Essential
Fin AI agent ($0.99/outcome) · Messenger · Shared inbox & ticketing
$39/user/mo
Advanced
Multiple team inboxes · Workflow automation builder · Round robin assignment
$99/user/mo
Expert
SSO & identity management · HIPAA support · Service level agreements
$139/user/mo
Per full seat. Billed annually: Essential $29, Advanced $85, Expert $132. Fin AI from $0.99 per outcome. intercom.com/pricing also displayed $29/$19 for Essential (unlabeled).
Prices from Intercom's pricing page, checked 26 Oct 2026.
Pipedrive
Lite
Per seat, billed annually
$14/user/mo
Growth
Per seat, billed annually
$39/user/mo
Premium
Per seat, billed annually
$59/user/mo
Ultimate
Per seat, billed annually
$79/user/mo
Lite $14, Growth $39, Premium $59, Ultimate $79/seat/mo billed annually ('save up to 42%'). Page returned 403; figures from pipedrive.com search snippet. Monthly prices not verified.
Prices from Pipedrive's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Intercom (Essential) | Pipedrive (Lite) | Difference |
|---|---|---|---|
| 5 people | $195/mo$2,340/yr a year | $70/mo$840/yr a year | Pipedrive $125 less a month |
| 10 people | $390/mo$4,680/yr a year | $140/mo$1,680/yr a year | Pipedrive $250 less a month |
| 25 people | $975/mo$11,700/yr a year | $350/mo$4,200/yr a year | Pipedrive $625 less a month |
Intercom is priced per user. Pipedrive is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Intercom vs Pipedrive: questions
Which is cheaper, Intercom or Pipedrive?
Intercom starts at $39/user/mo (Essential) and Pipedrive at $14/user/mo (Lite). For 10 people that's $390 vs $140 a month: Pipedrive is $250 a month (64%) cheaper than Intercom on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Intercom and Pipedrive have free plans?
Intercom has no free plan in Surba's catalog. Pipedrive has no free plan in Surba's catalog.
Are Intercom and Pipedrive cheaper if you pay yearly?
Intercom lists up to 26% off yearly billing. Pipedrive lists up to 42% off yearly billing.
More comparisons
Other Sales comparisons
Paying for Intercom or Pipedrive? Track it in Surba.
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