LiveChat
Communication
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- No startup credits listed
- 2 plans · priced per user
LiveChat vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
LiveChat starts at $25/user/mo (Essential) and Tidio at $24.17/mo (Starter). For 10 people that's $250 vs $24.17 a month: Tidio is $225.83 a month (90%) cheaper than LiveChat on list price.
Tidio
Cheaper for 10 people
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
LiveChat and Tidio plans
Every plan with a public price, in US dollars.
LiveChat
Essential
1 AI agent, 10 AI resolutions/mo · 50 live visitors tracked · 60 days history
$25/user/mo
Growth
10 AI agents, 200 resolutions/mo · 400 live visitors tracked · Unlimited history
$99/user/mo
LiveChat now sells 'Text' plans; billed annually Essential $19, Growth $79/user/mo. Enterprise: custom. Legacy LiveChat plans only for existing customers.
Prices from LiveChat's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | LiveChat (Essential) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $125/mo$1,500/yr a year | $24.17/mo$290.04/yr a year | Tidio $100.83 less a month |
| 10 people | $250/mo$3,000/yr a year | $24.17/mo$290.04/yr a year | Tidio $225.83 less a month |
| 25 people | $625/mo$7,500/yr a year | $24.17/mo$290.04/yr a year | Tidio $600.83 less a month |
LiveChat is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
LiveChat vs Tidio: questions
Which is cheaper, LiveChat or Tidio?
LiveChat starts at $25/user/mo (Essential) and Tidio at $24.17/mo (Starter). For 10 people that's $250 vs $24.17 a month: Tidio is $225.83 a month (90%) cheaper than LiveChat on list price. Compare features too: the cheaper plan isn't always the closer match.
Do LiveChat and Tidio have free plans?
LiveChat has no free plan in Surba's catalog. Tidio has no free plan in Surba's catalog.
Are LiveChat and Tidio cheaper if you pay yearly?
LiveChat lists up to 24% off yearly billing. Tidio lists up to 17% off yearly billing.
More comparisons
Other Communication comparisons
Paying for LiveChat or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.