Crisp
Communication
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Crisp vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Crisp starts at $45/mo (Mini) and Tidio at $24.17/mo (Starter). For 10 people that's $45 vs $24.17 a month: Tidio is $20.83 a month (46%) cheaper than Crisp on list price.
Tidio
Cheaper for 10 people
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
Crisp and Tidio plans
Every plan with a public price, in US dollars.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Crisp (Mini) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $45/mo$540/yr a year | $24.17/mo$290.04/yr a year | Tidio $20.83 less a month |
| 10 people | $45/mo$540/yr a year | $24.17/mo$290.04/yr a year | Tidio $20.83 less a month |
| 25 people | $45/mo$540/yr a year | $24.17/mo$290.04/yr a year | Tidio $20.83 less a month |
Crisp is priced per plan. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Crisp vs Tidio: questions
Which is cheaper, Crisp or Tidio?
Crisp starts at $45/mo (Mini) and Tidio at $24.17/mo (Starter). For 10 people that's $45 vs $24.17 a month: Tidio is $20.83 a month (46%) cheaper than Crisp on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Crisp and Tidio have free plans?
Crisp has a free plan (Free). Tidio has no free plan in Surba's catalog.
Are Crisp and Tidio cheaper if you pay yearly?
Tidio lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for Crisp.
More comparisons
Other Communication comparisons
Paying for Crisp or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.