Aircall
Communication
From$30/user/mo
10 people: $300 a month · $3,600 a year
- No free plan
- Up to 25% off yearly
- No startup credits listed
- 2 plans · priced per user
Aircall vs Crisp: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Aircall starts at $30/user/mo (Essentials) and Crisp at $45/mo (Mini). For 10 people that's $300 vs $45 a month: Crisp is $255 a month (85%) cheaper than Aircall on list price.
Crisp
Cheaper for 10 people
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Plans
Aircall and Crisp plans
Every plan with a public price, in US dollars.
Aircall
Essentials
Min 3 licenses · IVR and call flows · Unlimited US & Canada calls
$30/user/mo
Professional
AI call summaries · Smart routing & queue callback · Power Dialer
$50/user/mo
Essentials $30 and Professional $50 per license/mo billed annually (annual saves 25%; monthly prices not shown). Custom: contact sales, min 25 licenses.
Prices from Aircall's pricing page, checked 26 Oct 2026.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Aircall (Essentials) | Crisp (Mini) | Difference |
|---|---|---|---|
| 5 people | $150/mo$1,800/yr a year | $45/mo$540/yr a year | Crisp $105 less a month |
| 10 people | $300/mo$3,600/yr a year | $45/mo$540/yr a year | Crisp $255 less a month |
| 25 people | $750/mo$9,000/yr a year | $45/mo$540/yr a year | Crisp $705 less a month |
Aircall is priced per user. Crisp is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Aircall vs Crisp: questions
Which is cheaper, Aircall or Crisp?
Aircall starts at $30/user/mo (Essentials) and Crisp at $45/mo (Mini). For 10 people that's $300 vs $45 a month: Crisp is $255 a month (85%) cheaper than Aircall on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Aircall and Crisp have free plans?
Aircall has no free plan in Surba's catalog. Crisp has a free plan (Free).
Are Aircall and Crisp cheaper if you pay yearly?
Aircall lists up to 25% off yearly billing. Surba's catalog lists no yearly discount for Crisp.
More comparisons
Other Communication comparisons
Paying for Aircall or Crisp? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.