VS

Crisp vs Slack: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Crisp starts at $45/mo (Mini) and Slack at $8.75/user/mo (Pro). For 10 people that's $45 vs $87.50 a month: Crisp is $42.50 a month (49%) cheaper than Slack on list price.

Crisp

Cheaper for 10 people

From$45/mo

10 people: $45 a month · $540 a year

  • Free plan
  • No yearly discount listed
  • No startup credits listed
  • 4 plans · priced per plan

Slack

Communication

From$8.75/user/mo

10 people: $87.50 a month · $1,050 a year

  • Free plan
  • Up to 17% off yearly
  • $2,500 startup credits
  • 4 plans · priced per user

Plans

Crisp and Slack plans

Every plan with a public price, in US dollars.

Crisp

  • Free

    2 agents · Shared inbox · Website chat widget

    Free

  • Mini

    4 agents · Custom email domain · Chat triggers

    $45/mo

  • Essentials

    10 agents · Omnichannel inbox · AI chatbot builder

    $95/mo

  • Plus

    20+ agents · Ticketing system · White labelling

    $295/mo

Per workspace per month. Yearly billing available in-app (price not shown).

Prices from Crisp's pricing page, checked 26 Oct 2026.

Slack

  • Free

    90 days of message history · Up to 10 apps · 1:1 meetings

    Free

  • Pro

    Unlimited message history · Unlimited app integrations · Group meetings

    $8.75/user/mo

  • Business+

    Advanced AI incl. Slackbot agent · AI workflow generation · External messaging with 250 orgs

    $18/user/mo

  • Enterprise+

    Enterprise search · Multiple SAML configurations · Granular roles

    $45/user/mo

Annual: Pro $7.25, Business+ $15/user/mo. Enterprise+ $45/user/mo annual only (contact sales).

Prices from Slack's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Crisp and Slack cost by team size
TeamCrisp (Mini)Slack (Pro)Difference
5 people$45$540/yr$43.75$525/yrSlack $1.25 less a month
10 people$45$540/yr$87.50$1,050/yrCrisp $42.50 less a month
25 people$45$540/yr$218.75$2,625/yrCrisp $173.75 less a month

Crisp is priced per plan. Slack is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Crisp vs Slack: questions

Which is cheaper, Crisp or Slack?

Crisp starts at $45/mo (Mini) and Slack at $8.75/user/mo (Pro). For 10 people that's $45 vs $87.50 a month: Crisp is $42.50 a month (49%) cheaper than Slack on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Crisp and Slack have free plans?

Crisp has a free plan (Free). Slack has a free plan (Free).

Are Crisp and Slack cheaper if you pay yearly?

Slack lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for Crisp.

More comparisons

Other Communication comparisons

Paying for Crisp or Slack? Track it in Surba.

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