Crisp
Cheaper for 10 people
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Crisp vs respond.io: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Crisp starts at $45/mo (Mini) and respond.io at $99/mo (Starter). For 10 people that's $45 vs $99 a month: Crisp is $54 a month (55%) cheaper than respond.io on list price.
respond.io
Communication
From$99/mo
10 people: $99 a month · $1,188 a year
- No free plan
- Up to 20% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
Crisp and respond.io plans
Every plan with a public price, in US dollars.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
respond.io
Starter
5 users · Team inboxes · AI Assist
$99/mo
Growth
10 users · Broadcasts and workflows · AI Agents
$199/mo
Advanced
10 users · Multiple workspaces · SSO and webhooks
$349/mo
Annual: $79/$159/$279 per month. Priced by monthly active contacts from 1,000. Enterprise: custom. Malaysia-founded.
Prices from respond.io's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Crisp (Mini) | respond.io (Starter) | Difference |
|---|---|---|---|
| 5 people | $45/mo$540/yr a year | $99/mo$1,188/yr a year | Crisp $54 less a month |
| 10 people | $45/mo$540/yr a year | $99/mo$1,188/yr a year | Crisp $54 less a month |
| 25 people | $45/mo$540/yr a year | $99/mo$1,188/yr a year | Crisp $54 less a month |
Crisp is priced per plan. respond.io is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Crisp vs respond.io: questions
Which is cheaper, Crisp or respond.io?
Crisp starts at $45/mo (Mini) and respond.io at $99/mo (Starter). For 10 people that's $45 vs $99 a month: Crisp is $54 a month (55%) cheaper than respond.io on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Crisp and respond.io have free plans?
Crisp has a free plan (Free). respond.io has no free plan in Surba's catalog.
Are Crisp and respond.io cheaper if you pay yearly?
respond.io lists up to 20% off yearly billing. Surba's catalog lists no yearly discount for Crisp.
More comparisons
Other Communication comparisons
Paying for Crisp or respond.io? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.