respond.io
Communication
From$99/mo
10 people: $99 a month · $1,188 a year
- No free plan
- Up to 20% off yearly
- No startup credits listed
- 3 plans · priced per plan
respond.io vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
respond.io starts at $99/mo (Starter) and Tidio at $24.17/mo (Starter). For 10 people that's $99 vs $24.17 a month: Tidio is $74.83 a month (76%) cheaper than respond.io on list price.
Tidio
Cheaper for 10 people
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
respond.io and Tidio plans
Every plan with a public price, in US dollars.
respond.io
Starter
5 users · Team inboxes · AI Assist
$99/mo
Growth
10 users · Broadcasts and workflows · AI Agents
$199/mo
Advanced
10 users · Multiple workspaces · SSO and webhooks
$349/mo
Annual: $79/$159/$279 per month. Priced by monthly active contacts from 1,000. Enterprise: custom. Malaysia-founded.
Prices from respond.io's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | respond.io (Starter) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $99/mo$1,188/yr a year | $24.17/mo$290.04/yr a year | Tidio $74.83 less a month |
| 10 people | $99/mo$1,188/yr a year | $24.17/mo$290.04/yr a year | Tidio $74.83 less a month |
| 25 people | $99/mo$1,188/yr a year | $24.17/mo$290.04/yr a year | Tidio $74.83 less a month |
respond.io is priced per plan. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
respond.io vs Tidio: questions
Which is cheaper, respond.io or Tidio?
respond.io starts at $99/mo (Starter) and Tidio at $24.17/mo (Starter). For 10 people that's $99 vs $24.17 a month: Tidio is $74.83 a month (76%) cheaper than respond.io on list price. Compare features too: the cheaper plan isn't always the closer match.
Do respond.io and Tidio have free plans?
respond.io has no free plan in Surba's catalog. Tidio has no free plan in Surba's catalog.
Are respond.io and Tidio cheaper if you pay yearly?
respond.io lists up to 20% off yearly billing. Tidio lists up to 17% off yearly billing.
More comparisons
Other Communication comparisons
Paying for respond.io or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.