VS

Tidio vs WATI: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Tidio starts at $24.17/mo (Starter) and WATI at $39/mo (Growth). For 10 people that's $24.17 vs $39 a month: Tidio is $14.83 a month (38%) cheaper than WATI on list price.

Tidio

Cheaper for 10 people

From$24.17/mo

10 people: $24.17 a month · $290.04 a year

  • No free plan
  • Up to 17% off yearly
  • No startup credits listed
  • 3 plans · priced per plan

WATI

Communication

From$39/mo

10 people: $39 a month · $468 a year

  • No free plan
  • No yearly discount listed
  • No startup credits listed
  • 2 plans · priced per plan

Plans

Tidio and WATI plans

Every plan with a public price, in US dollars.

Tidio

  • Starter

    100 billable conversations · 50 Lyro AI conversations (one-off)

    $24.17/mo

  • Growth

    From 250 billable conversations · Advanced analytics · User permissions

    $49.17/mo

  • Plus

    Premium features & priority support · Plus usage-based rates

    $300/mo

Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.

Prices from Tidio's pricing page, checked 26 Oct 2026.

WATI

  • Growth

    3 users included · Omnichannel inbox · 1,000 automation triggers/month

    $39/mo

  • Pro

    5 users included · Advanced chatbots · Auto-routing team inbox

    $79/mo

Growth $39/mo and Pro $79/mo shown for annual billing; extra users $24/user/mo on Pro. WhatsApp conversation fees extra. Business: contact sales.

Prices from WATI's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Tidio and WATI cost by team size
TeamTidio (Starter)WATI (Growth)Difference
5 people$24.17$290.04/yr$39$468/yrTidio $14.83 less a month
10 people$24.17$290.04/yr$39$468/yrTidio $14.83 less a month
25 people$24.17$290.04/yr$39$468/yrTidio $14.83 less a month

Tidio is priced per plan. WATI is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Tidio vs WATI: questions

Which is cheaper, Tidio or WATI?

Tidio starts at $24.17/mo (Starter) and WATI at $39/mo (Growth). For 10 people that's $24.17 vs $39 a month: Tidio is $14.83 a month (38%) cheaper than WATI on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Tidio and WATI have free plans?

Tidio has no free plan in Surba's catalog. WATI has no free plan in Surba's catalog.

Are Tidio and WATI cheaper if you pay yearly?

Tidio lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for WATI.

More comparisons

Other Communication comparisons

Paying for Tidio or WATI? Track it in Surba.

Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.