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Aircall vs Tidio: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Aircall starts at $30/user/mo (Essentials) and Tidio at $24.17/mo (Starter). For 10 people that's $300 vs $24.17 a month: Tidio is $275.83 a month (92%) cheaper than Aircall on list price.

Aircall

Communication

From$30/user/mo

10 people: $300 a month · $3,600 a year

  • No free plan
  • Up to 25% off yearly
  • No startup credits listed
  • 2 plans · priced per user

Tidio

Cheaper for 10 people

From$24.17/mo

10 people: $24.17 a month · $290.04 a year

  • No free plan
  • Up to 17% off yearly
  • No startup credits listed
  • 3 plans · priced per plan

Plans

Aircall and Tidio plans

Every plan with a public price, in US dollars.

Aircall

  • Essentials

    Min 3 licenses · IVR and call flows · Unlimited US & Canada calls

    $30/user/mo

  • Professional

    AI call summaries · Smart routing & queue callback · Power Dialer

    $50/user/mo

Essentials $30 and Professional $50 per license/mo billed annually (annual saves 25%; monthly prices not shown). Custom: contact sales, min 25 licenses.

Prices from Aircall's pricing page, checked 26 Oct 2026.

Tidio

  • Starter

    100 billable conversations · 50 Lyro AI conversations (one-off)

    $24.17/mo

  • Growth

    From 250 billable conversations · Advanced analytics · User permissions

    $49.17/mo

  • Plus

    Premium features & priority support · Plus usage-based rates

    $300/mo

Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.

Prices from Tidio's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Aircall and Tidio cost by team size
TeamAircall (Essentials)Tidio (Starter)Difference
5 people$150$1,800/yr$24.17$290.04/yrTidio $125.83 less a month
10 people$300$3,600/yr$24.17$290.04/yrTidio $275.83 less a month
25 people$750$9,000/yr$24.17$290.04/yrTidio $725.83 less a month

Aircall is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Aircall vs Tidio: questions

Which is cheaper, Aircall or Tidio?

Aircall starts at $30/user/mo (Essentials) and Tidio at $24.17/mo (Starter). For 10 people that's $300 vs $24.17 a month: Tidio is $275.83 a month (92%) cheaper than Aircall on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Aircall and Tidio have free plans?

Aircall has no free plan in Surba's catalog. Tidio has no free plan in Surba's catalog.

Are Aircall and Tidio cheaper if you pay yearly?

Aircall lists up to 25% off yearly billing. Tidio lists up to 17% off yearly billing.

More comparisons

Other Communication comparisons

Paying for Aircall or Tidio? Track it in Surba.

Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.