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Slack vs Tidio: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Slack starts at $8.75/user/mo (Pro) and Tidio at $24.17/mo (Starter). For 10 people that's $87.50 vs $24.17 a month: Tidio is $63.33 a month (72%) cheaper than Slack on list price.

Slack

Communication

From$8.75/user/mo

10 people: $87.50 a month · $1,050 a year

  • Free plan
  • Up to 17% off yearly
  • $2,500 startup credits
  • 4 plans · priced per user

Tidio

Cheaper for 10 people

From$24.17/mo

10 people: $24.17 a month · $290.04 a year

  • No free plan
  • Up to 17% off yearly
  • No startup credits listed
  • 3 plans · priced per plan

Plans

Slack and Tidio plans

Every plan with a public price, in US dollars.

Slack

  • Free

    90 days of message history · Up to 10 apps · 1:1 meetings

    Free

  • Pro

    Unlimited message history · Unlimited app integrations · Group meetings

    $8.75/user/mo

  • Business+

    Advanced AI incl. Slackbot agent · AI workflow generation · External messaging with 250 orgs

    $18/user/mo

  • Enterprise+

    Enterprise search · Multiple SAML configurations · Granular roles

    $45/user/mo

Annual: Pro $7.25, Business+ $15/user/mo. Enterprise+ $45/user/mo annual only (contact sales).

Prices from Slack's pricing page, checked 26 Oct 2026.

Tidio

  • Starter

    100 billable conversations · 50 Lyro AI conversations (one-off)

    $24.17/mo

  • Growth

    From 250 billable conversations · Advanced analytics · User permissions

    $49.17/mo

  • Plus

    Premium features & priority support · Plus usage-based rates

    $300/mo

Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.

Prices from Tidio's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Slack and Tidio cost by team size
TeamSlack (Pro)Tidio (Starter)Difference
5 people$43.75$525/yr$24.17$290.04/yrTidio $19.58 less a month
10 people$87.50$1,050/yr$24.17$290.04/yrTidio $63.33 less a month
25 people$218.75$2,625/yr$24.17$290.04/yrTidio $194.58 less a month

Slack is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Slack vs Tidio: questions

Which is cheaper, Slack or Tidio?

Slack starts at $8.75/user/mo (Pro) and Tidio at $24.17/mo (Starter). For 10 people that's $87.50 vs $24.17 a month: Tidio is $63.33 a month (72%) cheaper than Slack on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Slack and Tidio have free plans?

Slack has a free plan (Free). Tidio has no free plan in Surba's catalog.

Are Slack and Tidio cheaper if you pay yearly?

Slack lists up to 17% off yearly billing. Tidio lists up to 17% off yearly billing.

More comparisons

Other Communication comparisons

Paying for Slack or Tidio? Track it in Surba.

Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.