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Microsoft Teams vs Tidio: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Microsoft Teams starts at $4/user/mo (Teams Essentials) and Tidio at $24.17/mo (Starter). For 10 people that's $40 vs $24.17 a month: Tidio is $15.83 a month (40%) cheaper than Microsoft Teams on list price.

Microsoft Teams

Communication

From$4/user/mo

10 people: $40 a month · $480 a year

  • Free plan
  • No yearly discount listed
  • No startup credits listed
  • 2 plans · priced per user

Tidio

Cheaper for 10 people

From$24.17/mo

10 people: $24.17 a month · $290.04 a year

  • No free plan
  • Up to 17% off yearly
  • No startup credits listed
  • 3 plans · priced per plan

Plans

Microsoft Teams and Tidio plans

Every plan with a public price, in US dollars.

Microsoft Teams

  • Teams (free)

    Basic chat and meetings

    Free

  • Teams Essentials

    Unlimited meetings up to 30 hrs · Up to 300 participants · 10 GB cloud storage/user

    $4/user/mo

Teams Essentials $4/user/mo paid yearly (auto-renews). Teams also bundled in Microsoft 365 Business plans. Page timed out; figures from microsoft.com search snippets.

Prices from Microsoft Teams's pricing page, checked 26 Oct 2026.

Tidio

  • Starter

    100 billable conversations · 50 Lyro AI conversations (one-off)

    $24.17/mo

  • Growth

    From 250 billable conversations · Advanced analytics · User permissions

    $49.17/mo

  • Plus

    Premium features & priority support · Plus usage-based rates

    $300/mo

Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.

Prices from Tidio's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Microsoft Teams and Tidio cost by team size
TeamMicrosoft Teams (Teams Essentials)Tidio (Starter)Difference
5 people$20$240/yr$24.17$290.04/yrMicrosoft Teams $4.17 less a month
10 people$40$480/yr$24.17$290.04/yrTidio $15.83 less a month
25 people$100$1,200/yr$24.17$290.04/yrTidio $75.83 less a month

Microsoft Teams is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Microsoft Teams vs Tidio: questions

Which is cheaper, Microsoft Teams or Tidio?

Microsoft Teams starts at $4/user/mo (Teams Essentials) and Tidio at $24.17/mo (Starter). For 10 people that's $40 vs $24.17 a month: Tidio is $15.83 a month (40%) cheaper than Microsoft Teams on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Microsoft Teams and Tidio have free plans?

Microsoft Teams has a free plan (Teams (free)). Tidio has no free plan in Surba's catalog.

Are Microsoft Teams and Tidio cheaper if you pay yearly?

Tidio lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for Microsoft Teams.

More comparisons

Other Communication comparisons

Paying for Microsoft Teams or Tidio? Track it in Surba.

Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.