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Tidio vs Zoom: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Tidio starts at $24.17/mo (Starter) and Zoom at $16.99/user/mo (Pro). For 10 people that's $24.17 vs $169.90 a month: Tidio is $145.73 a month (86%) cheaper than Zoom on list price.

Tidio

Cheaper for 10 people

From$24.17/mo

10 people: $24.17 a month · $290.04 a year

  • No free plan
  • Up to 17% off yearly
  • No startup credits listed
  • 3 plans · priced per plan

Zoom

Communication

From$16.99/user/mo

10 people: $169.90 a month · $2,038.80 a year

  • Free plan (Basic)
  • Up to 17% off yearly
  • $1,000 startup credits
  • 3 plans · priced per user

Plans

Tidio and Zoom plans

Every plan with a public price, in US dollars.

Tidio

  • Starter

    100 billable conversations · 50 Lyro AI conversations (one-off)

    $24.17/mo

  • Growth

    From 250 billable conversations · Advanced analytics · User permissions

    $49.17/mo

  • Plus

    Premium features & priority support · Plus usage-based rates

    $300/mo

Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.

Prices from Tidio's pricing page, checked 26 Oct 2026.

Zoom

  • Basic

    40-minute meetings · Up to 100 participants · 3 editable whiteboards

    Free

  • Pro

    30-hour meetings · Unlimited meeting summaries · 10 GB cloud storage/user

    $16.99/user/mo

  • Business

    Up to 300 participants · Unlimited booking pages · SSO & managed domains

    $21.99/user/mo

Annual: Pro $14.16, Business $18.33/user/mo. Enterprise: contact sales.

Prices from Zoom's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Tidio and Zoom cost by team size
TeamTidio (Starter)Zoom (Pro)Difference
5 people$24.17$290.04/yr$84.95$1,019.40/yrTidio $60.78 less a month
10 people$24.17$290.04/yr$169.90$2,038.80/yrTidio $145.73 less a month
25 people$24.17$290.04/yr$424.75$5,097/yrTidio $400.58 less a month

Tidio is priced per plan. Zoom is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Tidio vs Zoom: questions

Which is cheaper, Tidio or Zoom?

Tidio starts at $24.17/mo (Starter) and Zoom at $16.99/user/mo (Pro). For 10 people that's $24.17 vs $169.90 a month: Tidio is $145.73 a month (86%) cheaper than Zoom on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Tidio and Zoom have free plans?

Tidio has no free plan in Surba's catalog. Zoom has a free plan (Basic).

Are Tidio and Zoom cheaper if you pay yearly?

Tidio lists up to 17% off yearly billing. Zoom lists up to 17% off yearly billing.

More comparisons

Other Communication comparisons

Paying for Tidio or Zoom? Track it in Surba.

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