Crisp
Communication
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Crisp vs WATI: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Crisp starts at $45/mo (Mini) and WATI at $39/mo (Growth). For 10 people that's $45 vs $39 a month: WATI is $6 a month (13%) cheaper than Crisp on list price.
WATI
Cheaper for 10 people
From$39/mo
10 people: $39 a month · $468 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per plan
Plans
Crisp and WATI plans
Every plan with a public price, in US dollars.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
WATI
Growth
3 users included · Omnichannel inbox · 1,000 automation triggers/month
$39/mo
Pro
5 users included · Advanced chatbots · Auto-routing team inbox
$79/mo
Growth $39/mo and Pro $79/mo shown for annual billing; extra users $24/user/mo on Pro. WhatsApp conversation fees extra. Business: contact sales.
Prices from WATI's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Crisp (Mini) | WATI (Growth) | Difference |
|---|---|---|---|
| 5 people | $45/mo$540/yr a year | $39/mo$468/yr a year | WATI $6 less a month |
| 10 people | $45/mo$540/yr a year | $39/mo$468/yr a year | WATI $6 less a month |
| 25 people | $45/mo$540/yr a year | $39/mo$468/yr a year | WATI $6 less a month |
Crisp is priced per plan. WATI is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Crisp vs WATI: questions
Which is cheaper, Crisp or WATI?
Crisp starts at $45/mo (Mini) and WATI at $39/mo (Growth). For 10 people that's $45 vs $39 a month: WATI is $6 a month (13%) cheaper than Crisp on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Crisp and WATI have free plans?
Crisp has a free plan (Free). WATI has no free plan in Surba's catalog.
More comparisons
Other Communication comparisons
Paying for Crisp or WATI? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.