JivoChat
Communication
From$28/user/mo
10 people: $280 a month · $3,360 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per user
JivoChat vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
JivoChat starts at $28/user/mo (Basic) and Tidio at $24.17/mo (Starter). For 10 people that's $280 vs $24.17 a month: Tidio is $255.83 a month (91%) cheaper than JivoChat on list price.
Tidio
Cheaper for 10 people
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
JivoChat and Tidio plans
Every plan with a public price, in US dollars.
JivoChat
Free
Website chat · Telegram, Facebook, Instagram · Offline forms
Free
Basic
Proactive invitations · Real-time typing insight
$28/user/mo
Professional
Telephony module · Chatbot integration
$42/user/mo
Enterprise
Chat routing · Video call module · Chat API
$56/user/mo
Per agent/mo billed annually: Basic $28, Professional $42, Enterprise $56 (yearly totals shown). Monthly billing costs more.
Prices from JivoChat's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | JivoChat (Basic) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $140/mo$1,680/yr a year | $24.17/mo$290.04/yr a year | Tidio $115.83 less a month |
| 10 people | $280/mo$3,360/yr a year | $24.17/mo$290.04/yr a year | Tidio $255.83 less a month |
| 25 people | $700/mo$8,400/yr a year | $24.17/mo$290.04/yr a year | Tidio $675.83 less a month |
JivoChat is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
JivoChat vs Tidio: questions
Which is cheaper, JivoChat or Tidio?
JivoChat starts at $28/user/mo (Basic) and Tidio at $24.17/mo (Starter). For 10 people that's $280 vs $24.17 a month: Tidio is $255.83 a month (91%) cheaper than JivoChat on list price. Compare features too: the cheaper plan isn't always the closer match.
Do JivoChat and Tidio have free plans?
JivoChat has a free plan (Free). Tidio has no free plan in Surba's catalog.
Are JivoChat and Tidio cheaper if you pay yearly?
Tidio lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for JivoChat.
More comparisons
Other Communication comparisons
Paying for JivoChat or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.