Gorgias
Cheaper for 10 people
From$10/mo
10 people: $10 a month · $120 a year
- No free plan
- Up to 14% off yearly
- No startup credits listed
- 4 plans · priced per plan
Gorgias vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Gorgias starts at $10/mo (Starter) and Tidio at $24.17/mo (Starter). For 10 people that's $10 vs $24.17 a month: Gorgias is $14.17 a month (59%) cheaper than Tidio on list price.
Tidio
Communication
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
Gorgias and Tidio plans
Every plan with a public price, in US dollars.
Gorgias
Starter
50 tickets/month · Monthly billing only
$10/mo
Basic
300 tickets/month · Helpdesk only
$50/mo
Pro
2,000 tickets/month · Revenue analytics
$300/mo
Advanced
5,000 tickets/month · Dedicated support
$750/mo
Helpdesk-only monthly prices; AI Agent add-on extra (Starter $30, Basic $27+, Pro $171+). With AI Agent: Basic $90/mo or $77 annual, Pro $550 or $471, Advanced $1,430 or $1,227. Not priced per agent.
Prices from Gorgias's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Gorgias (Starter) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $10/mo$120/yr a year | $24.17/mo$290.04/yr a year | Gorgias $14.17 less a month |
| 10 people | $10/mo$120/yr a year | $24.17/mo$290.04/yr a year | Gorgias $14.17 less a month |
| 25 people | $10/mo$120/yr a year | $24.17/mo$290.04/yr a year | Gorgias $14.17 less a month |
Gorgias is priced per plan. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Gorgias vs Tidio: questions
Which is cheaper, Gorgias or Tidio?
Gorgias starts at $10/mo (Starter) and Tidio at $24.17/mo (Starter). For 10 people that's $10 vs $24.17 a month: Gorgias is $14.17 a month (59%) cheaper than Tidio on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Gorgias and Tidio have free plans?
Gorgias has no free plan in Surba's catalog. Tidio has no free plan in Surba's catalog.
Are Gorgias and Tidio cheaper if you pay yearly?
Gorgias lists up to 14% off yearly billing. Tidio lists up to 17% off yearly billing.
More comparisons
Other Communication comparisons
Paying for Gorgias or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.