JivoChat
Communication
From$28/user/mo
10 people: $280 a month · $3,360 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per user
JivoChat vs LiveChat: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
JivoChat starts at $28/user/mo (Basic) and LiveChat at $25/user/mo (Essential). For 10 people that's $280 vs $250 a month: LiveChat is $30 a month (11%) cheaper than JivoChat on list price.
LiveChat
Cheaper for 10 people
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- No startup credits listed
- 2 plans · priced per user
Plans
JivoChat and LiveChat plans
Every plan with a public price, in US dollars.
JivoChat
Free
Website chat · Telegram, Facebook, Instagram · Offline forms
Free
Basic
Proactive invitations · Real-time typing insight
$28/user/mo
Professional
Telephony module · Chatbot integration
$42/user/mo
Enterprise
Chat routing · Video call module · Chat API
$56/user/mo
Per agent/mo billed annually: Basic $28, Professional $42, Enterprise $56 (yearly totals shown). Monthly billing costs more.
Prices from JivoChat's pricing page, checked 26 Oct 2026.
LiveChat
Essential
1 AI agent, 10 AI resolutions/mo · 50 live visitors tracked · 60 days history
$25/user/mo
Growth
10 AI agents, 200 resolutions/mo · 400 live visitors tracked · Unlimited history
$99/user/mo
LiveChat now sells 'Text' plans; billed annually Essential $19, Growth $79/user/mo. Enterprise: custom. Legacy LiveChat plans only for existing customers.
Prices from LiveChat's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | JivoChat (Basic) | LiveChat (Essential) | Difference |
|---|---|---|---|
| 5 people | $140/mo$1,680/yr a year | $125/mo$1,500/yr a year | LiveChat $15 less a month |
| 10 people | $280/mo$3,360/yr a year | $250/mo$3,000/yr a year | LiveChat $30 less a month |
| 25 people | $700/mo$8,400/yr a year | $625/mo$7,500/yr a year | LiveChat $75 less a month |
JivoChat is priced per user. LiveChat is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
JivoChat vs LiveChat: questions
Which is cheaper, JivoChat or LiveChat?
JivoChat starts at $28/user/mo (Basic) and LiveChat at $25/user/mo (Essential). For 10 people that's $280 vs $250 a month: LiveChat is $30 a month (11%) cheaper than JivoChat on list price. Compare features too: the cheaper plan isn't always the closer match.
Do JivoChat and LiveChat have free plans?
JivoChat has a free plan (Free). LiveChat has no free plan in Surba's catalog.
Are JivoChat and LiveChat cheaper if you pay yearly?
LiveChat lists up to 24% off yearly billing. Surba's catalog lists no yearly discount for JivoChat.
More comparisons
Other Communication comparisons
Paying for JivoChat or LiveChat? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.