LiveChat
Cheaper for 10 people
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- No startup credits listed
- 2 plans · priced per user
LiveChat vs Olark: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
LiveChat starts at $25/user/mo (Essential) and Olark at $29/user/mo (Live Chat). For 10 people that's $250 vs $290 a month: LiveChat is $40 a month (14%) cheaper than Olark on list price.
Olark
Communication
From$29/user/mo
10 people: $290 a month · $3,480 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per user
Plans
LiveChat and Olark plans
Every plan with a public price, in US dollars.
LiveChat
Essential
1 AI agent, 10 AI resolutions/mo · 50 live visitors tracked · 60 days history
$25/user/mo
Growth
10 AI agents, 200 resolutions/mo · 400 live visitors tracked · Unlimited history
$99/user/mo
LiveChat now sells 'Text' plans; billed annually Essential $19, Growth $79/user/mo. Enterprise: custom. Legacy LiveChat plans only for existing customers.
Prices from LiveChat's pricing page, checked 26 Oct 2026.
Olark
Live Chat
Full-featured live chat · Per agent · No AI
$29/user/mo
Standard AI Website Agent
Unlimited AI conversations 24/7 · 1 human agent seat included
$400/user/mo
AI Website Agent $400/mo billed annually ($4,800/yr); extra human agents $29/agent/mo. Custom/enterprise: talk to sales.
Prices from Olark's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | LiveChat (Essential) | Olark (Live Chat) | Difference |
|---|---|---|---|
| 5 people | $125/mo$1,500/yr a year | $145/mo$1,740/yr a year | LiveChat $20 less a month |
| 10 people | $250/mo$3,000/yr a year | $290/mo$3,480/yr a year | LiveChat $40 less a month |
| 25 people | $625/mo$7,500/yr a year | $725/mo$8,700/yr a year | LiveChat $100 less a month |
LiveChat is priced per user. Olark is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
LiveChat vs Olark: questions
Which is cheaper, LiveChat or Olark?
LiveChat starts at $25/user/mo (Essential) and Olark at $29/user/mo (Live Chat). For 10 people that's $250 vs $290 a month: LiveChat is $40 a month (14%) cheaper than Olark on list price. Compare features too: the cheaper plan isn't always the closer match.
Do LiveChat and Olark have free plans?
LiveChat has no free plan in Surba's catalog. Olark has no free plan in Surba's catalog.
Are LiveChat and Olark cheaper if you pay yearly?
LiveChat lists up to 24% off yearly billing. Surba's catalog lists no yearly discount for Olark.
More comparisons
Other Communication comparisons
Paying for LiveChat or Olark? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.