Olark
Communication
From$29/user/mo
10 people: $290 a month · $3,480 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per user
Olark vs Tidio: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Olark starts at $29/user/mo (Live Chat) and Tidio at $24.17/mo (Starter). For 10 people that's $290 vs $24.17 a month: Tidio is $265.83 a month (92%) cheaper than Olark on list price.
Tidio
Cheaper for 10 people
From$24.17/mo
10 people: $24.17 a month · $290.04 a year
- No free plan
- Up to 17% off yearly
- No startup credits listed
- 3 plans · priced per plan
Plans
Olark and Tidio plans
Every plan with a public price, in US dollars.
Olark
Live Chat
Full-featured live chat · Per agent · No AI
$29/user/mo
Standard AI Website Agent
Unlimited AI conversations 24/7 · 1 human agent seat included
$400/user/mo
AI Website Agent $400/mo billed annually ($4,800/yr); extra human agents $29/agent/mo. Custom/enterprise: talk to sales.
Prices from Olark's pricing page, checked 26 Oct 2026.
Tidio
Starter
100 billable conversations · 50 Lyro AI conversations (one-off)
$24.17/mo
Growth
From 250 billable conversations · Advanced analytics · User permissions
$49.17/mo
Plus
Premium features & priority support · Plus usage-based rates
$300/mo
Shown on annual billing (2 months free): Starter $24.17/mo, Growth from $49.17/mo; Plus from $300/mo + usage. Lyro AI standalone from $32.50/mo.
Prices from Tidio's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Olark (Live Chat) | Tidio (Starter) | Difference |
|---|---|---|---|
| 5 people | $145/mo$1,740/yr a year | $24.17/mo$290.04/yr a year | Tidio $120.83 less a month |
| 10 people | $290/mo$3,480/yr a year | $24.17/mo$290.04/yr a year | Tidio $265.83 less a month |
| 25 people | $725/mo$8,700/yr a year | $24.17/mo$290.04/yr a year | Tidio $700.83 less a month |
Olark is priced per user. Tidio is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Olark vs Tidio: questions
Which is cheaper, Olark or Tidio?
Olark starts at $29/user/mo (Live Chat) and Tidio at $24.17/mo (Starter). For 10 people that's $290 vs $24.17 a month: Tidio is $265.83 a month (92%) cheaper than Olark on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Olark and Tidio have free plans?
Olark has no free plan in Surba's catalog. Tidio has no free plan in Surba's catalog.
Are Olark and Tidio cheaper if you pay yearly?
Tidio lists up to 17% off yearly billing. Surba's catalog lists no yearly discount for Olark.
More comparisons
Other Communication comparisons
Paying for Olark or Tidio? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.