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eDesk alternatives ranked by price

60 tools from Surba's catalog, compared on what 10 people would pay a month on each one's entry paid plan, with eDesk as the benchmark. Updated for 2026.

Ranking

eDesk vs 60 alternatives

eDesk and its alternatives, cheapest first for a team of 10
#Tool10 people / mo
1WebexFree plan$0
2GorgiasStarter · $10/mo$10
3SmartsuppSolo · $17/mo$17
4ChatfuelBusiness · $18/mo$18
5TidioStarter · $24.17/mo$24.17
63CX8SC Basic · $25/mo$25
7Riverside.fmPro · $29/mo$29
8GistProfessional · $29/mo$29
9PumblePro · $2.99/user/mo$29.90
10Discord NitroNitro Basic · $2.99/user/mo$29.90
11LINE WORKSStandard · $3.60/user/mo$36
12WATIGrowth · $39/mo$39
13Microsoft TeamsTeams Essentials · $4/user/mo$40
14ChantyBusiness · $4/user/mo$40
15KommunicateStarter · $40/mo$40
16CrispMini · $45/mo$45
17Zoho DeskExpress · $4.77/user/mo$47.70
18SleekFlowEssential · $49/mo$49
19WebinarJamStarter · $49/mo$49
20MyOperatorSedan · $56.82/mo$56.82
21TwistUnlimited · $6/user/mo$60
22ZulipStandard · $8/user/mo$80
23SlackPro · $8.75/user/mo$87.50
24respond.ioStarter · $99/mo$99
25eWebinarLevel 1 · $99/mo$99
26SonetelPremium · $9.95/user/mo$99.50
27Whereby ProPro · $10.99/user/mo$109.90
28Desk365Standard · $12/user/mo$120
29BlueJeansStandard · $13/user/mo$130
30GoTo MeetingProfessional · $14/user/mo$140
31GallaboxBasic · $150/mo$150
32HelpwiseStandard · $15/user/mo$150
33KrispCallStarter · $15/user/mo$150
34ZoomPro · $16.99/user/mo$169.90
35StreamYardEssential · $18.99/user/mo$189.90
36QuoStarter · $19/user/mo$190
37FreshchatGrowth · $19/user/mo$190
38LiveAgentStarter · $19/user/mo$190
39RingCentralRingEX Core · $20/user/mo$200
40Channel TalkStartup · $200/mo$200
41NextivaNEXT Core · $23/user/mo$230
42ZendeskSupport Team · $25/user/mo$250
43LiveChatEssential · $25/user/mo$250
44FrontStarter · $25/user/mo$250
45MightyCallCore · $25/user/mo$250
46OctadeskCare · $258.82/mo$258.82
47DialpadStandard · $27/user/mo$270
48JivoChatBasic · $28/user/mo$280
49Re:amazeBasic · $29/user/mo$290
50JustCallTeam · $29/user/mo$290
51RingoverTalk · $29/user/mo$290
52OlarkLive Chat · $29/user/mo$290
53AircallEssentials · $30/user/mo$300
54HiverGrowth · $35/user/mo$350
55TrengoBoost · $383.90/mo$383.90
56DeskproTeam · $39/user/mo$390
57CloudTalkStarter · $39.44/user/mo$394.40
58VonageAdvanced · $39.99/user/mo$399.90
59ClaapPro · $40/user/mo$400
—eDeskBenchmarkEssential · $49/user/mo$490
60rain for workNo list price—

Ranked by what 10 people would pay a month on each tool's cheapest paid plan, in US dollars. Prices marked as checked come from the vendor's pricing page on that date; the others are as recorded in Surba's catalog, so check the vendor's site for the latest. Per-user prices are multiplied by the team; per-plan prices aren't. Tools without a comparable list price come last. Features differ between tools, so the cheapest isn't always the closest match.

Every eDesk plan and price

FAQ

eDesk alternatives: questions

What is the cheapest alternative to eDesk?

Among the paid plans in Surba's catalog, Gorgias is the cheapest: Starter at $10/mo, about $10 a month for 10 people, against $490 for eDesk Essential.

Is there a free alternative to eDesk?

Webex, Smartsupp, Riverside.fm and Gist have a free plan in Surba's catalog. Free plans usually limit users, storage or features.

Switching tools? Know what you're paying for.

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