eDesk
Communication
From$49/user/mo
10 people: $490 a month · $5,880 a year
- No free plan
- Up to 20% off yearly
- No startup credits listed
- 3 plans · priced per user
eDesk vs Re:amaze: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
eDesk starts at $49/user/mo (Essential) and Re:amaze at $29/user/mo (Basic). For 10 people that's $490 vs $290 a month: Re:amaze is $200 a month (41%) cheaper than eDesk on list price.
Re:amaze
Cheaper for 10 people
From$29/user/mo
10 people: $290 a month · $3,480 a year
- No free plan
- Up to 10% off yearly
- No startup credits listed
- 3 plans · priced per user
Plans
eDesk and Re:amaze plans
Every plan with a public price, in US dollars.
eDesk
Essential
1 online store / marketplace · Live chat & social messaging · Rule-based automations
$49/user/mo
Growth
5 stores / marketplaces · Performance reporting · CSAT surveys
$115/user/mo
Professional
10 stores / marketplaces · Assisted onboarding · 2 free read-only users
$149/user/mo
Annual: Essential $39, Growth $89, Professional $119 per agent/mo. AI Agent $0.99 per outcome. Enterprise: custom.
Prices from eDesk's pricing page, checked 26 Oct 2026.
Re:amaze
Basic
Unlimited email inboxes · Live chat & social · Chatbots
$29/user/mo
Pro
Multiple brands · SMS and voice channels · Status page
$49/user/mo
Plus
Live screensharing (Peek) · Custom bots · Workflows
$69/user/mo
Annual: Basic $26.10, Pro $44.10, Plus $62.10 per team member/mo (save 10%). AI agent resolutions beyond included $0.85 each.
Prices from Re:amaze's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | eDesk (Essential) | Re:amaze (Basic) | Difference |
|---|---|---|---|
| 5 people | $245/mo$2,940/yr a year | $145/mo$1,740/yr a year | Re:amaze $100 less a month |
| 10 people | $490/mo$5,880/yr a year | $290/mo$3,480/yr a year | Re:amaze $200 less a month |
| 25 people | $1,225/mo$14,700/yr a year | $725/mo$8,700/yr a year | Re:amaze $500 less a month |
eDesk is priced per user. Re:amaze is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
eDesk vs Re:amaze: questions
Which is cheaper, eDesk or Re:amaze?
eDesk starts at $49/user/mo (Essential) and Re:amaze at $29/user/mo (Basic). For 10 people that's $490 vs $290 a month: Re:amaze is $200 a month (41%) cheaper than eDesk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do eDesk and Re:amaze have free plans?
eDesk has no free plan in Surba's catalog. Re:amaze has no free plan in Surba's catalog.
Are eDesk and Re:amaze cheaper if you pay yearly?
eDesk lists up to 20% off yearly billing. Re:amaze lists up to 10% off yearly billing.
More comparisons
Other Communication comparisons
Paying for eDesk or Re:amaze? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.