Zoho Desk pricing in 2026
Customer service help desk software with ticketing, live chat and AI. Every plan from Zoho Desk's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$4.77per user a month
Express for 10 people: $47.70 a month
- Free plan
Plans
Zoho Desk plans and prices
5 plans with a public price, in US dollars.
Free
$0Free plan
- 3 user licenses
- Email ticketing
Express
Entry paid plan$57.27per user / year
≈ $4.77 a month
- Multichannel email support
- Workflows
- Multi-level escalations
Standard
$109.09per user / year
≈ $9.09 a month
- Live chat and messaging
- Knowledge base
- Custom reports
Professional
$190.91per user / year
≈ $15.91 a month
- Telephony integration
- Zia AI
- Round-robin assignment
Enterprise
$327.27per user / year
≈ $27.27 a month
- Skill-based assignment
- Sandbox
- SalesIQ live chat
Page served Indian pricing per agent/month billed annually: ₹420/₹800/₹1,400/₹2,400, converted at 88 INR/USD; USD and monthly prices not shown in fetched view.
Prices from Zoho Desk's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Zoho Desk costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| FreeFree plan | $0 | $0 | $0 |
| Express$4.77/user/mo | $23.85/mo$286.20/yr a year | $47.70/mo$572.40/yr a year | $119.25/mo$1,431/yr a year |
| Standard$9.09/user/mo | $45.45/mo$545.40/yr a year | $90.90/mo$1,090.80/yr a year | $227.25/mo$2,727/yr a year |
| Professional$15.91/user/mo | $79.55/mo$954.60/yr a year | $159.10/mo$1,909.20/yr a year | $397.75/mo$4,773/yr a year |
| Enterprise$27.27/user/mo | $136.35/mo$1,636.20/yr a year | $272.70/mo$3,272.40/yr a year | $681.75/mo$8,181/yr a year |
Free plans usually cap users or features — check Free's limits before planning on it for a team. Before tax, at list price.
Local prices
Zoho Desk in naira, shillings, cedis, rand, pounds and euros
Express, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦6,365 | ₦63,646 |
| KESKenyan shilling (KES) | KSh619.50 | KSh6,195 |
| GHSGhanaian cedi (GHS) | GH₵55.44 | GH₵554.37 |
| ZARSouth African rand (ZAR) | R79.18 | R791.76 |
| GBPBritish pound (GBP) | £3.57 | £35.67 |
| EUREuro (EUR) | €4.26 | €42.55 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Zoho Desk bills you in your own currency, your bank's rate and card fees decide what you're charged.
Alternatives
Cheaper alternatives to Zoho Desk
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than Zoho Desk's Express.
FAQ
Zoho Desk pricing questions
How much does Zoho Desk cost per user?
Zoho Desk's paid plans run from $4.77 to $27.27 per user a month according to Zoho Desk's pricing page (checked 26 Oct 2026) (Express $4.77, Standard $9.09, Professional $15.91 and Enterprise $27.27). Page served Indian pricing per agent/month billed annually: ₹420/₹800/₹1,400/₹2,400, converted at 88 INR/USD; USD and monthly prices not shown in fetched view. There is also a free plan (Free).
Does Zoho Desk have a free plan?
Yes. Zoho Desk's Free plan costs $0 and includes 3 user licenses and email ticketing. Free plans usually limit users, history or features, so check what you'd outgrow.
How much does Zoho Desk cost for a team of 10?
On Express, 10 people pay about $47.70 a month, or $572.40 a year, before tax.
How much is Zoho Desk in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Express at $4.77 is about ₦6,365 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to Zoho Desk?
In Surba's catalog, Webex (free plan), Gorgias ($10/mo) and Smartsupp ($17/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
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