Freshchat pricing in 2026
Every plan from Freshchat's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$19per user a month
Growth for 10 people: $190 a month
- Free plan−20% yearly
Plans
Freshchat plans and prices
4 plans with a public price, in US dollars.
Free
$0Free plan
- Up to 10 agents
- Web & mobile chat widget
- Shared inbox
Growth
Entry paid plan$228per user / year
≈ $19 a month
- Freddy AI Agent
- Social messengers
- Reporting dashboards
Pro
$588per user / year
≈ $49 a month
- Multilingual conversations
- Intelligent routing
- Multiple SLA policies
Enterprise
$948per user / year
≈ $79 a month
- Skill-based routing
- Audit logs
- JWT authentication
Per agent billed annually: Growth $19, Pro $49, Enterprise $79/agent/mo. Monthly billing costs ~20% more (not shown).
Prices from Freshchat's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Freshchat costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| FreeFree plan | $0 | $0 | $0 |
| Growth$19/user/mo | $95/mo$1,140/yr a year | $190/mo$2,280/yr a year | $475/mo$5,700/yr a year |
| Pro$49/user/mo | $245/mo$2,940/yr a year | $490/mo$5,880/yr a year | $1,225/mo$14,700/yr a year |
| Enterprise$79/user/mo | $395/mo$4,740/yr a year | $790/mo$9,480/yr a year | $1,975/mo$23,700/yr a year |
Free plans usually cap users or features — check Free's limits before planning on it for a team. Before tax, at list price.
Local prices
Freshchat in naira, shillings, cedis, rand, pounds and euros
Growth, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦25,352 | ₦253,517 |
| KESKenyan shilling (KES) | KSh2,468 | KSh24,676 |
| GHSGhanaian cedi (GHS) | GH₵220.82 | GH₵2,208 |
| ZARSouth African rand (ZAR) | R315.38 | R3,154 |
| GBPBritish pound (GBP) | £14.21 | £142.08 |
| EUREuro (EUR) | €16.95 | €169.50 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Freshchat bills you in your own currency, your bank's rate and card fees decide what you're charged.
Discounts
Ways to pay less for Freshchat
Up to 20% off yearly billing
Paying Freshchat yearly instead of monthly.
From Surba's catalog; the vendor decides eligibility.
Alternatives
Cheaper alternatives to Freshchat
Tools in Surba's catalog that cost a team of 10 less a month on their entry plan than Freshchat's Growth.
FAQ
Freshchat pricing questions
How much does Freshchat cost per user?
Freshchat's paid plans run from $19 to $79 per user a month according to Freshchat's pricing page (checked 26 Oct 2026) (Growth $19, Pro $49 and Enterprise $79). Per agent billed annually: Growth $19, Pro $49, Enterprise $79/agent/mo. Monthly billing costs ~20% more (not shown). There is also a free plan (Free).
Does Freshchat have a free plan?
Yes. Freshchat's Free plan costs $0 and includes up to 10 agents, web & mobile chat widget and shared inbox. Free plans usually limit users, history or features, so check what you'd outgrow.
How much does Freshchat cost for a team of 10?
On Growth, 10 people pay about $190 a month, or $2,280 a year, before tax.
How much is Freshchat in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Growth at $19 is about ₦25,352 per user a month. Your bank's exchange rate and card fees decide the final charge.
What are cheaper alternatives to Freshchat?
In Surba's catalog, Webex (free plan), Gorgias ($10/mo) and Smartsupp ($17/mo) cost less for a team of 10 on their entry plans. Compare features before you switch: the cheapest plan isn't always the closest match.
Is Freshchat cheaper if you pay yearly?
Freshchat gives up to 20% off for paying yearly instead of monthly, according to Freshchat's pricing page (checked 26 Oct 2026). Surba reminds you before each renewal, so an annual plan doesn't renew unnoticed.
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