LiveAgent alternatives ranked by price

50 tools from Surba's catalog, compared on what 10 people would pay a month on each one's entry paid plan, with LiveAgent as the benchmark. Updated for 2026.

Ranking

LiveAgent vs 50 alternatives

LiveAgent and its alternatives, cheapest first for a team of 10
#Tool10 people / mo
1WebexFree plan$0
2GorgiasStarter · $10/mo$10
3SmartsuppSolo · $17/mo$17
4ChatfuelBusiness · $18/mo$18
5TidioStarter · $24.17/mo$24.17
63CX8SC Basic · $25/mo$25
7Riverside.fmPro · $29/mo$29
8GistProfessional · $29/mo$29
9PumblePro · $2.99/user/mo$29.90
10Discord NitroNitro Basic · $2.99/user/mo$29.90
11Microsoft TeamsTeams Essentials · $4/user/mo$40
12ChantyBusiness · $4/user/mo$40
13KommunicateStarter · $40/mo$40
14CrispMini · $45/mo$45
15WebinarJamStarter · $49/mo$49
16TwistUnlimited · $6/user/mo$60
17ZulipStandard · $8/user/mo$80
18SlackPro · $8.75/user/mo$87.50
19eWebinarLevel 1 · $99/mo$99
20SonetelPremium · $9.95/user/mo$99.50
21Whereby ProPro · $10.99/user/mo$109.90
22Desk365Standard · $12/user/mo$120
23BlueJeansStandard · $13/user/mo$130
24GoTo MeetingProfessional · $14/user/mo$140
25HelpwiseStandard · $15/user/mo$150
26KrispCallStarter · $15/user/mo$150
27ZoomPro · $16.99/user/mo$169.90
28StreamYardEssential · $18.99/user/mo$189.90
—LiveAgentBenchmarkStarter · $19/user/mo$190
29FreshdeskGrowth · $19/user/mo$190
30QuoStarter · $19/user/mo$190
31FreshchatGrowth · $19/user/mo$190
32RingCentralRingEX Core · $20/user/mo$200
33NextivaNEXT Core · $23/user/mo$230
34ZendeskSupport Team · $25/user/mo$250
35LiveChatEssential · $25/user/mo$250
36FrontStarter · $25/user/mo$250
37MightyCallCore · $25/user/mo$250
38DialpadStandard · $27/user/mo$270
39JivoChatBasic · $28/user/mo$280
40Re:amazeBasic · $29/user/mo$290
41JustCallTeam · $29/user/mo$290
42RingoverTalk · $29/user/mo$290
43OlarkLive Chat · $29/user/mo$290
44AircallEssentials · $30/user/mo$300
45HiverGrowth · $35/user/mo$350
46DeskproTeam · $39/user/mo$390
47CloudTalkStarter · $39.44/user/mo$394.40
48VonageAdvanced · $39.99/user/mo$399.90
49ClaapPro · $40/user/mo$400
50eDeskEssential · $49/user/mo$490

Ranked by what 10 people would pay a month on each tool's cheapest paid plan, in US dollars. Prices marked as checked come from the vendor's pricing page on that date; the others are as recorded in Surba's catalog, so check the vendor's site for the latest. Per-user prices are multiplied by the team; per-plan prices aren't. Tools without a comparable list price come last. Features differ between tools, so the cheapest isn't always the closest match.

FAQ

LiveAgent alternatives: questions

What is the cheapest alternative to LiveAgent?

Among the paid plans in Surba's catalog, Gorgias is the cheapest: Starter at $10/mo, about $10 a month for 10 people, against $190 for LiveAgent Starter.

Is there a free alternative to LiveAgent?

Webex, Smartsupp, Riverside.fm and Gist have a free plan in Surba's catalog. Free plans usually limit users, storage or features.

Switching tools? Know what you're paying for.

Surba tracks LiveAgent and its replacement side by side, reminds you before either renews, and shows the whole stack's cost in your currency.