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Desk365 alternatives ranked by price

50 tools from Surba's catalog, compared on what 10 people would pay a month on each one's entry paid plan, with Desk365 as the benchmark. Updated for 2026.

Ranking

Desk365 vs 50 alternatives

Desk365 and its alternatives, cheapest first for a team of 10
#Tool10 people / mo
1WebexFree plan$0
2GorgiasStarter · $10/mo$10
3SmartsuppSolo · $17/mo$17
4ChatfuelBusiness · $18/mo$18
5TidioStarter · $24.17/mo$24.17
63CX8SC Basic · $25/mo$25
7Riverside.fmPro · $29/mo$29
8GistProfessional · $29/mo$29
9PumblePro · $2.99/user/mo$29.90
10Discord NitroNitro Basic · $2.99/user/mo$29.90
11Microsoft TeamsTeams Essentials · $4/user/mo$40
12ChantyBusiness · $4/user/mo$40
13KommunicateStarter · $40/mo$40
14CrispMini · $45/mo$45
15WebinarJamStarter · $49/mo$49
16TwistUnlimited · $6/user/mo$60
17ZulipStandard · $8/user/mo$80
18SlackPro · $8.75/user/mo$87.50
19eWebinarLevel 1 · $99/mo$99
20SonetelPremium · $9.95/user/mo$99.50
21Whereby ProPro · $10.99/user/mo$109.90
—Desk365BenchmarkStandard · $12/user/mo$120
22BlueJeansStandard · $13/user/mo$130
23GoTo MeetingProfessional · $14/user/mo$140
24HelpwiseStandard · $15/user/mo$150
25KrispCallStarter · $15/user/mo$150
26ZoomPro · $16.99/user/mo$169.90
27StreamYardEssential · $18.99/user/mo$189.90
28FreshdeskGrowth · $19/user/mo$190
29QuoStarter · $19/user/mo$190
30FreshchatGrowth · $19/user/mo$190
31LiveAgentStarter · $19/user/mo$190
32RingCentralRingEX Core · $20/user/mo$200
33NextivaNEXT Core · $23/user/mo$230
34ZendeskSupport Team · $25/user/mo$250
35LiveChatEssential · $25/user/mo$250
36FrontStarter · $25/user/mo$250
37MightyCallCore · $25/user/mo$250
38DialpadStandard · $27/user/mo$270
39JivoChatBasic · $28/user/mo$280
40Re:amazeBasic · $29/user/mo$290
41JustCallTeam · $29/user/mo$290
42RingoverTalk · $29/user/mo$290
43OlarkLive Chat · $29/user/mo$290
44AircallEssentials · $30/user/mo$300
45HiverGrowth · $35/user/mo$350
46DeskproTeam · $39/user/mo$390
47CloudTalkStarter · $39.44/user/mo$394.40
48VonageAdvanced · $39.99/user/mo$399.90
49ClaapPro · $40/user/mo$400
50eDeskEssential · $49/user/mo$490

Ranked by what 10 people would pay a month on each tool's cheapest paid plan, in US dollars. Prices marked as checked come from the vendor's pricing page on that date; the others are as recorded in Surba's catalog, so check the vendor's site for the latest. Per-user prices are multiplied by the team; per-plan prices aren't. Tools without a comparable list price come last. Features differ between tools, so the cheapest isn't always the closest match.

Every Desk365 plan and price

FAQ

Desk365 alternatives: questions

What is the cheapest alternative to Desk365?

Among the paid plans in Surba's catalog, Gorgias is the cheapest: Starter at $10/mo, about $10 a month for 10 people, against $120 for Desk365 Standard.

Is there a free alternative to Desk365?

Webex, Smartsupp, Riverside.fm and Gist have a free plan in Surba's catalog. Free plans usually limit users, storage or features.

Switching tools? Know what you're paying for.

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