incident.io
Cheaper for 10 people
From$19/user/mo
10 people: $190 a month · $2,280 a year
- Free plan (Basic)
- Up to 21% off yearly
- No startup credits listed
- 3 plans · priced per user
incident.io vs Rootly: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Engineering tools. Updated for 2026.
At a glance
Side by side
incident.io starts at $19/user/mo (Team) and Rootly at $20/user/mo (Incident Response). For 10 people that's $190 vs $200 a month: incident.io is $10 a month (5%) cheaper than Rootly on list price.
Rootly
Engineering
From$20/user/mo
10 people: $200 a month · $2,400 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per user
Plans
incident.io and Rootly plans
Every plan with a public price, in US dollars.
incident.io
Basic
Slack/Teams incident response · Status page, single-team on-call
Free
Team
Multi-team on-call and alerting · Workflows · On-call add-on +$10/user
$19/user/mo
Pro
Custom dashboards and insights · Private incidents · On-call add-on +$20/user
$25/user/mo
Per user per month. Team $15/user/month billed annually (~21% saving); Pro billing period not specified. On-call only: $20/user/month (contact sales). Enterprise: contact sales.
Prices from incident.io's pricing page, checked 26 Oct 2026.
Rootly
Incident Response
Slack-native incident workflows · Status pages included
$20/user/mo
On-Call
On-call scheduling and paging · Escalation policies
$20/user/mo
Per user per month; billing period not stated. AI SRE (requires Incident Response) and Enterprise: contact sales; bundle discount available. Startup program up to 50% off. No free plan; typical 2-week trial.
Prices from Rootly's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | incident.io (Team) | Rootly (Incident Response) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $100/mo$1,200/yr a year | incident.io $5 less a month |
| 10 people | $190/mo$2,280/yr a year | $200/mo$2,400/yr a year | incident.io $10 less a month |
| 25 people | $475/mo$5,700/yr a year | $500/mo$6,000/yr a year | incident.io $25 less a month |
incident.io is priced per user. Rootly is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
incident.io vs Rootly: questions
Which is cheaper, incident.io or Rootly?
incident.io starts at $19/user/mo (Team) and Rootly at $20/user/mo (Incident Response). For 10 people that's $190 vs $200 a month: incident.io is $10 a month (5%) cheaper than Rootly on list price. Compare features too: the cheaper plan isn't always the closer match.
Do incident.io and Rootly have free plans?
incident.io has a free plan (Basic). Rootly has no free plan in Surba's catalog.
Are incident.io and Rootly cheaper if you pay yearly?
incident.io lists up to 21% off yearly billing. Surba's catalog lists no yearly discount for Rootly.
More comparisons
Other Engineering comparisons
Paying for incident.io or Rootly? Track it in Surba.
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