incident.io
Cheaper for 10 people
From$19/user/mo
10 people: $190 a month · $2,280 a year
- Free plan (Basic)
- Up to 21% off yearly
- No startup credits listed
- 3 plans · priced per user
incident.io vs PagerDuty: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Engineering tools. Updated for 2026.
At a glance
Side by side
incident.io starts at $19/user/mo (Team) and PagerDuty at $25/user/mo (Professional). For 10 people that's $190 vs $250 a month: incident.io is $60 a month (24%) cheaper than PagerDuty on list price.
PagerDuty
Engineering
From$25/user/mo
10 people: $250 a month · $3,000 a year
- Free plan
- Up to 16% off yearly
- No startup credits listed
- 2 plans · priced per user
Plans
incident.io and PagerDuty plans
Every plan with a public price, in US dollars.
incident.io
Basic
Slack/Teams incident response · Status page, single-team on-call
Free
Team
Multi-team on-call and alerting · Workflows · On-call add-on +$10/user
$19/user/mo
Pro
Custom dashboards and insights · Private incidents · On-call add-on +$20/user
$25/user/mo
Per user per month. Team $15/user/month billed annually (~21% saving); Pro billing period not specified. On-call only: $20/user/month (contact sales). Enterprise: contact sales.
Prices from incident.io's pricing page, checked 26 Oct 2026.
PagerDuty
Free
Up to 5 users · 1 on-call schedule · 1 escalation policy
Free
Professional
Enhanced chat experience · Post-incident reviews · AIOps/Status Pages add-ons
$25/user/mo
Professional $21/user/mo billed annually. Business and Enterprise not priced on the page.
Prices from PagerDuty's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | incident.io (Team) | PagerDuty (Professional) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $125/mo$1,500/yr a year | incident.io $30 less a month |
| 10 people | $190/mo$2,280/yr a year | $250/mo$3,000/yr a year | incident.io $60 less a month |
| 25 people | $475/mo$5,700/yr a year | $625/mo$7,500/yr a year | incident.io $150 less a month |
incident.io is priced per user. PagerDuty is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
incident.io vs PagerDuty: questions
Which is cheaper, incident.io or PagerDuty?
incident.io starts at $19/user/mo (Team) and PagerDuty at $25/user/mo (Professional). For 10 people that's $190 vs $250 a month: incident.io is $60 a month (24%) cheaper than PagerDuty on list price. Compare features too: the cheaper plan isn't always the closer match.
Do incident.io and PagerDuty have free plans?
incident.io has a free plan (Basic). PagerDuty has a free plan (Free).
Are incident.io and PagerDuty cheaper if you pay yearly?
incident.io lists up to 21% off yearly billing. PagerDuty lists up to 16% off yearly billing.
More comparisons
Other Engineering comparisons
Paying for incident.io or PagerDuty? Track it in Surba.
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