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FireHydrant vs incident.io: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Engineering tools. Updated for 2026.

At a glance

Side by side

FireHydrant starts at $25/user/mo (Pro (per responder)) and incident.io at $19/user/mo (Team). For 10 people that's $250 vs $190 a month: incident.io is $60 a month (24%) cheaper than FireHydrant on list price.

FireHydrant

Engineering

From$25/user/mo

10 people: $250 a month · $3,000 a year

  • Free plan
  • No yearly discount listed
  • No startup credits listed
  • 2 plans · priced per user

incident.io

Cheaper for 10 people

From$19/user/mo

10 people: $190 a month · $2,280 a year

  • Free plan (Basic)
  • Up to 21% off yearly
  • No startup credits listed
  • 3 plans · priced per user

Plans

FireHydrant and incident.io plans

Every plan with a public price, in US dollars.

FireHydrant

  • Free

    Up to 10 responders · 2 runbooks, 1 public status page · Slack & Teams chatbot

    Free

  • Pro (per responder)

    On-call scheduling (Signals) · Unlimited public status pages · Service catalog, SSO

    $25/user/mo

Pro is $25 per responder per month, billed annually (yearly total shown); no monthly price listed. Signals alerting charged by alert volume; SMS/voice extra. Enterprise: custom pricing. 14-day Pro trial.

Prices from FireHydrant's pricing page, checked 26 Oct 2026.

incident.io

  • Basic

    Slack/Teams incident response · Status page, single-team on-call

    Free

  • Team

    Multi-team on-call and alerting · Workflows · On-call add-on +$10/user

    $19/user/mo

  • Pro

    Custom dashboards and insights · Private incidents · On-call add-on +$20/user

    $25/user/mo

Per user per month. Team $15/user/month billed annually (~21% saving); Pro billing period not specified. On-call only: $20/user/month (contact sales). Enterprise: contact sales.

Prices from incident.io's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

FireHydrant and incident.io cost by team size
TeamFireHydrant (Pro (per responder))incident.io (Team)Difference
5 people$125$1,500/yr$95$1,140/yrincident.io $30 less a month
10 people$250$3,000/yr$190$2,280/yrincident.io $60 less a month
25 people$625$7,500/yr$475$5,700/yrincident.io $150 less a month

FireHydrant is priced per user. incident.io is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

FireHydrant vs incident.io: questions

Which is cheaper, FireHydrant or incident.io?

FireHydrant starts at $25/user/mo (Pro (per responder)) and incident.io at $19/user/mo (Team). For 10 people that's $250 vs $190 a month: incident.io is $60 a month (24%) cheaper than FireHydrant on list price. Compare features too: the cheaper plan isn't always the closer match.

Do FireHydrant and incident.io have free plans?

FireHydrant has a free plan (Free). incident.io has a free plan (Basic).

Are FireHydrant and incident.io cheaper if you pay yearly?

incident.io lists up to 21% off yearly billing. Surba's catalog lists no yearly discount for FireHydrant.

More comparisons

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