Better Stack
Engineering
From$29/user/mo
10 people: $290 a month · $3,480 a year
- Free plan
- Up to 15% off yearly
- No startup credits listed
- 4 plans · priced per user
Better Stack vs incident.io: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Engineering tools. Updated for 2026.
At a glance
Side by side
Better Stack starts at $29/user/mo (Responder (per seat, yearly)) and incident.io at $19/user/mo (Team). For 10 people that's $290 vs $190 a month: incident.io is $100 a month (34%) cheaper than Better Stack on list price.
incident.io
Cheaper for 10 people
From$19/user/mo
10 people: $190 a month · $2,280 a year
- Free plan (Basic)
- Up to 21% off yearly
- No startup credits listed
- 3 plans · priced per user
Plans
Better Stack and incident.io plans
Every plan with a public price, in US dollars.
Better Stack
Free
10 monitors & heartbeats, 1 status page · 3 GB logs, 3 GB traces (3-day retention) · 100,000 exceptions/month
Free
Responder (per seat)
Incident management + telemetry access · On-call scheduling included
$34/user/mo
Responder (per seat, yearly)
$29/seat/month billed yearly · Incident management + telemetry access
$29/user/mo
Telemetry Nano bundle (US)
40 GB each of logs, traces, metrics · 30-day log retention
$45/user/mo
Responder seats $34/month or $29/month billed yearly; team members (telemetry only) free. Extra status page $15/month; 50 extra uptime monitors $25/month. Metered telemetry: logs/traces ingest $0.15/GB US ($0.10 EU, $0.35 Singapore) plus retention from $0.05/GB-month; telemetry bundles priced per region (Nano $30 EU / $45 US / $105 SG per month). Bundles 22-25% off yearly. 60-day money-back guarantee; SAML SSO enterprise.
Prices from Better Stack's pricing page, checked 26 Oct 2026.
incident.io
Basic
Slack/Teams incident response · Status page, single-team on-call
Free
Team
Multi-team on-call and alerting · Workflows · On-call add-on +$10/user
$19/user/mo
Pro
Custom dashboards and insights · Private incidents · On-call add-on +$20/user
$25/user/mo
Per user per month. Team $15/user/month billed annually (~21% saving); Pro billing period not specified. On-call only: $20/user/month (contact sales). Enterprise: contact sales.
Prices from incident.io's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Better Stack (Responder (per seat, yearly)) | incident.io (Team) | Difference |
|---|---|---|---|
| 5 people | $145/mo$1,740/yr a year | $95/mo$1,140/yr a year | incident.io $50 less a month |
| 10 people | $290/mo$3,480/yr a year | $190/mo$2,280/yr a year | incident.io $100 less a month |
| 25 people | $725/mo$8,700/yr a year | $475/mo$5,700/yr a year | incident.io $250 less a month |
Better Stack is priced per user. incident.io is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Better Stack vs incident.io: questions
Which is cheaper, Better Stack or incident.io?
Better Stack starts at $29/user/mo (Responder (per seat, yearly)) and incident.io at $19/user/mo (Team). For 10 people that's $290 vs $190 a month: incident.io is $100 a month (34%) cheaper than Better Stack on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Better Stack and incident.io have free plans?
Better Stack has a free plan (Free). incident.io has a free plan (Basic).
Are Better Stack and incident.io cheaper if you pay yearly?
Better Stack lists up to 15% off yearly billing. incident.io lists up to 21% off yearly billing.
More comparisons
Other Engineering comparisons
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