incident.io
Engineering
From$19/user/mo
10 people: $190 a month · $2,280 a year
- Free plan (Basic)
- Up to 21% off yearly
- No startup credits listed
- 3 plans · priced per user
incident.io vs SolarWinds Incident Response: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Engineering tools. Updated for 2026.
At a glance
Side by side
incident.io starts at $19/user/mo (Team) and SolarWinds Incident Response at $15/user/mo (Pro). For 10 people that's $190 vs $150 a month: SolarWinds Incident Response is $40 a month (21%) cheaper than incident.io on list price.
SolarWinds Incident Response
Cheaper for 10 people
From$15/user/mo
10 people: $150 a month · $1,800 a year
- No free plan
- No yearly discount listed
- No startup credits listed
- 2 plans · priced per user
Plans
incident.io and SolarWinds Incident Response plans
Every plan with a public price, in US dollars.
incident.io
Basic
Slack/Teams incident response · Status page, single-team on-call
Free
Team
Multi-team on-call and alerting · Workflows · On-call add-on +$10/user
$19/user/mo
Pro
Custom dashboards and insights · Private incidents · On-call add-on +$20/user
$25/user/mo
Per user per month. Team $15/user/month billed annually (~21% saving); Pro billing period not specified. On-call only: $20/user/month (contact sales). Enterprise: contact sales.
Prices from incident.io's pricing page, checked 26 Oct 2026.
SolarWinds Incident Response
Pro
Schedules, escalations, mobile apps · Postmortem templates · 100 free SMS/voice per user (US/IN/BR)
$15/user/mo
Premium
Unlimited SMS/voice · Runbooks, workflows, status pages · SLO tracker, 1-year retention
$24/user/mo
Formerly Squadcast: squadcast.com now 301-redirects to this SolarWinds page. Pro $15 and Premium $24 per user per month, billed annually (yearly totals shown). Enterprise: contact sales. No free plan; 14-day trial.
Prices from SolarWinds Incident Response's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | incident.io (Team) | SolarWinds Incident Response (Pro) | Difference |
|---|---|---|---|
| 5 people | $95/mo$1,140/yr a year | $75/mo$900/yr a year | SolarWinds Incident Response $20 less a month |
| 10 people | $190/mo$2,280/yr a year | $150/mo$1,800/yr a year | SolarWinds Incident Response $40 less a month |
| 25 people | $475/mo$5,700/yr a year | $375/mo$4,500/yr a year | SolarWinds Incident Response $100 less a month |
incident.io is priced per user. SolarWinds Incident Response is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
incident.io vs SolarWinds Incident Response: questions
Which is cheaper, incident.io or SolarWinds Incident Response?
incident.io starts at $19/user/mo (Team) and SolarWinds Incident Response at $15/user/mo (Pro). For 10 people that's $190 vs $150 a month: SolarWinds Incident Response is $40 a month (21%) cheaper than incident.io on list price. Compare features too: the cheaper plan isn't always the closer match.
Do incident.io and SolarWinds Incident Response have free plans?
incident.io has a free plan (Basic). SolarWinds Incident Response has no free plan in Surba's catalog.
Are incident.io and SolarWinds Incident Response cheaper if you pay yearly?
incident.io lists up to 21% off yearly billing. Surba's catalog lists no yearly discount for SolarWinds Incident Response.
More comparisons
Other Engineering comparisons
Paying for incident.io or SolarWinds Incident Response? Track it in Surba.
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