Crisp
Communication
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Crisp vs Gist: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Crisp starts at $45/mo (Mini) and Gist at $29/mo (Professional). For 10 people that's $45 vs $29 a month: Gist is $16 a month (36%) cheaper than Crisp on list price.
Gist
Cheaper for 10 people
From$29/mo
10 people: $29 a month · $348 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 3 plans · priced per plan
Plans
Crisp and Gist plans
Every plan with a public price, in US dollars.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
Gist
Free
2 support seats · Live chat · Team inbox
Free
Professional
5 support seats · Email forwarding · Facebook integration
$29/mo
Premium
Unlimited support seats · Bots and automations
$99/mo
Prices per workspace per month as listed.
Prices from Gist's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Crisp (Mini) | Gist (Professional) | Difference |
|---|---|---|---|
| 5 people | $45/mo$540/yr a year | $29/mo$348/yr a year | Gist $16 less a month |
| 10 people | $45/mo$540/yr a year | $29/mo$348/yr a year | Gist $16 less a month |
| 25 people | $45/mo$540/yr a year | $29/mo$348/yr a year | Gist $16 less a month |
Crisp is priced per plan. Gist is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Crisp vs Gist: questions
Which is cheaper, Crisp or Gist?
Crisp starts at $45/mo (Mini) and Gist at $29/mo (Professional). For 10 people that's $45 vs $29 a month: Gist is $16 a month (36%) cheaper than Crisp on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Crisp and Gist have free plans?
Crisp has a free plan (Free). Gist has a free plan (Free).
More comparisons
Other Communication comparisons
Paying for Crisp or Gist? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.