Channel Talk
Communication
From$200/mo
10 people: $200 a month · $2,400 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 3 plans · priced per plan
Channel Talk vs Crisp: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Channel Talk starts at $200/mo (Startup) and Crisp at $45/mo (Mini). For 10 people that's $200 vs $45 a month: Crisp is $155 a month (78%) cheaper than Channel Talk on list price.
Crisp
Cheaper for 10 people
From$45/mo
10 people: $45 a month · $540 a year
- Free plan
- No yearly discount listed
- No startup credits listed
- 4 plans · priced per plan
Plans
Channel Talk and Crisp plans
Every plan with a public price, in US dollars.
Channel Talk
Free+
Up to 2 CX seats · Basic AI chat · Team chat and meetings
Free
Startup
$150 monthly credits · AI chat and procedures · Analytics
$200/mo
Business
$500 monthly credits · Enhanced AI chat · ISMS-ready
$990/mo
Paid plans are annual contracts: Startup $200/mo, Business $990/mo (upfront); monthly instalments cost 15% more. Prices exclude 10% tax. Enterprise: contact sales.
Prices from Channel Talk's pricing page, checked 26 Oct 2026.
Crisp
Free
2 agents · Shared inbox · Website chat widget
Free
Mini
4 agents · Custom email domain · Chat triggers
$45/mo
Essentials
10 agents · Omnichannel inbox · AI chatbot builder
$95/mo
Plus
20+ agents · Ticketing system · White labelling
$295/mo
Per workspace per month. Yearly billing available in-app (price not shown).
Prices from Crisp's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Channel Talk (Startup) | Crisp (Mini) | Difference |
|---|---|---|---|
| 5 people | $200/mo$2,400/yr a year | $45/mo$540/yr a year | Crisp $155 less a month |
| 10 people | $200/mo$2,400/yr a year | $45/mo$540/yr a year | Crisp $155 less a month |
| 25 people | $200/mo$2,400/yr a year | $45/mo$540/yr a year | Crisp $155 less a month |
Channel Talk is priced per plan. Crisp is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Channel Talk vs Crisp: questions
Which is cheaper, Channel Talk or Crisp?
Channel Talk starts at $200/mo (Startup) and Crisp at $45/mo (Mini). For 10 people that's $200 vs $45 a month: Crisp is $155 a month (78%) cheaper than Channel Talk on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Channel Talk and Crisp have free plans?
Channel Talk has a free plan (Free+). Crisp has a free plan (Free).
More comparisons
Other Communication comparisons
Paying for Channel Talk or Crisp? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.