Kayako alternatives ranked by price

23 tools from Surba's catalog, compared on what 10 people would pay a month on each one's entry paid plan, with Kayako as the benchmark. Updated for 2026.

Ranking

Kayako vs 23 alternatives

Kayako and its alternatives, cheapest first for a team of 10
#Tool10 people / mo
1FreshdeskGrowth · $19/user/mo$190
2ZendeskSupport Team · $25/user/mo$250
3HelpScoutStandard · $25/user/mo$250
—KayakoBenchmarkPay as you use—
4TermiiWhatsApp Business Account · $50/mo—
5TwilioPay as you use—
6WhatsApp Business APIPay as you use—
7Africa's TalkingPay as you use—
8SendchampPay as you use—
9ClickatellPay as you use—
10mNotifyPay as you use—
11Advanta SMSPay as you use—
12Celcom AfricaPay as you use—
13PindoPay as you use—
14BulkSMS.comPay as you use—
15LivestormPay as you use—
16Onfon MediaPay as you use—
17KudiSMSWhatsApp subscription · $13.33/mo—
18Beem AfricaPay as you use—
19SMSLive247Pay as you use—
20WinSMSPay as you use—
21CEQUENSPay as you use—
22Hellio MessagingPay as you use—
23Zoom ConnectReseller · $8.57/mo—

Ranked by what 10 people would pay a month on each tool's cheapest paid plan, in US dollars. Prices marked as checked come from the vendor's pricing page on that date; the others are as recorded in Surba's catalog, so check the vendor's site for the latest. Per-user prices are multiplied by the team; per-plan prices aren't. Tools without a comparable list price come last. Features differ between tools, so the cheapest isn't always the closest match.

FAQ

Kayako alternatives: questions

What is the cheapest alternative to Kayako?

Among the paid plans in Surba's catalog, Freshdesk is the cheapest: Growth at $19/user/mo, about $190 a month for 10 people.

Is there a free alternative to Kayako?

HelpScout has a free plan in Surba's catalog. Free plans usually limit users, storage or features.

Switching tools? Know what you're paying for.

Surba tracks Kayako and its replacement side by side, reminds you before either renews, and shows the whole stack's cost in your currency.