Front
Communication
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- No startup credits listed
- 3 plans · priced per user
Front vs Helpwise: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Front starts at $25/user/mo (Starter) and Helpwise at $15/user/mo (Standard). For 10 people that's $250 vs $150 a month: Helpwise is $100 a month (40%) cheaper than Front on list price.
Helpwise
Cheaper for 10 people
From$15/user/mo
10 people: $150 a month · $1,800 a year
- No free plan
- Up to 20% off yearly
- No startup credits listed
- 3 plans · priced per user
Plans
Front and Helpwise plans
Every plan with a public price, in US dollars.
Front
Starter
Up to 10 seats · Shared inbox and ticketing · Public knowledge base
$25/user/mo
Professional
Up to 50 seats · Omnichannel (email, SMS, social) · SSO and SCIM
$65/user/mo
Enterprise
Unlimited rules and macros · AI Copilot, QA and CSAT · Custom roles
$105/user/mo
Per seat billed annually: Starter $25, Professional $65, Enterprise $105/seat/mo ('Save 24%' vs monthly; monthly prices not shown). Professional/Enterprise sold via demo.
Prices from Front's pricing page, checked 26 Oct 2026.
Helpwise
Standard
Min 2, max 10 users · 3 shared inboxes · Knowledge base
$15/user/mo
Premium
10 shared inboxes · 25 automation rules · CSAT & AI assist
$29/user/mo
Advanced
Minimum 3 users · 30 shared inboxes · SLA rules
$49/user/mo
Billed annually saves 20%. Add-ons: 3 extra inboxes $49/mo, chatbot $10/user/mo, cloud phone $5/active user/mo.
Prices from Helpwise's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Front (Starter) | Helpwise (Standard) | Difference |
|---|---|---|---|
| 5 people | $125/mo$1,500/yr a year | $75/mo$900/yr a year | Helpwise $50 less a month |
| 10 people | $250/mo$3,000/yr a year | $150/mo$1,800/yr a year | Helpwise $100 less a month |
| 25 people | $625/mo$7,500/yr a year | $375/mo$4,500/yr a year | Helpwise $250 less a month |
Front is priced per user. Helpwise is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Front vs Helpwise: questions
Which is cheaper, Front or Helpwise?
Front starts at $25/user/mo (Starter) and Helpwise at $15/user/mo (Standard). For 10 people that's $250 vs $150 a month: Helpwise is $100 a month (40%) cheaper than Front on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Front and Helpwise have free plans?
Front has no free plan in Surba's catalog. Helpwise has no free plan in Surba's catalog.
Are Front and Helpwise cheaper if you pay yearly?
Front lists up to 24% off yearly billing. Helpwise lists up to 20% off yearly billing.
More comparisons
Other Communication comparisons
Paying for Front or Helpwise? Track it in Surba.
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