Front
Cheaper for 10 people
From$25/user/mo
10 people: $250 a month · $3,000 a year
- No free plan
- Up to 24% off yearly
- No startup credits listed
- 3 plans · priced per user
Front vs Hiver: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.
At a glance
Side by side
Front starts at $25/user/mo (Starter) and Hiver at $35/user/mo (Growth). For 10 people that's $250 vs $350 a month: Front is $100 a month (29%) cheaper than Hiver on list price.
Hiver
Communication
From$35/user/mo
10 people: $350 a month · $4,200 a year
- No free plan
- Up to 29% off yearly
- No startup credits listed
- 3 plans · priced per user
Plans
Front and Hiver plans
Every plan with a public price, in US dollars.
Front
Starter
Up to 10 seats · Shared inbox and ticketing · Public knowledge base
$25/user/mo
Professional
Up to 50 seats · Omnichannel (email, SMS, social) · SSO and SCIM
$65/user/mo
Enterprise
Unlimited rules and macros · AI Copilot, QA and CSAT · Custom roles
$105/user/mo
Per seat billed annually: Starter $25, Professional $65, Enterprise $105/seat/mo ('Save 24%' vs monthly; monthly prices not shown). Professional/Enterprise sold via demo.
Prices from Front's pricing page, checked 26 Oct 2026.
Hiver
Growth
Multi-channel support · Shared inbox · Small teams
$35/user/mo
Pro
Everything in Growth · Advanced features
$65/user/mo
Elite
Everything in Pro · AI QA
$95/user/mo
Hiver Omni annual: Growth $25, Pro $55, Elite $85 per user/mo. Voice add-on: 1,000 pooled min per seat, then $0.03/min.
Prices from Hiver's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Front (Starter) | Hiver (Growth) | Difference |
|---|---|---|---|
| 5 people | $125/mo$1,500/yr a year | $175/mo$2,100/yr a year | Front $50 less a month |
| 10 people | $250/mo$3,000/yr a year | $350/mo$4,200/yr a year | Front $100 less a month |
| 25 people | $625/mo$7,500/yr a year | $875/mo$10,500/yr a year | Front $250 less a month |
Front is priced per user. Hiver is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Front vs Hiver: questions
Which is cheaper, Front or Hiver?
Front starts at $25/user/mo (Starter) and Hiver at $35/user/mo (Growth). For 10 people that's $250 vs $350 a month: Front is $100 a month (29%) cheaper than Hiver on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Front and Hiver have free plans?
Front has no free plan in Surba's catalog. Hiver has no free plan in Surba's catalog.
Are Front and Hiver cheaper if you pay yearly?
Front lists up to 24% off yearly billing. Hiver lists up to 29% off yearly billing.
More comparisons
Other Communication comparisons
Paying for Front or Hiver? Track it in Surba.
Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.