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Dialpad vs Nextiva: pricing compared

Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of Communication tools. Updated for 2026.

At a glance

Side by side

Dialpad starts at $27/user/mo (Standard) and Nextiva at $23/user/mo (NEXT Core). For 10 people that's $270 vs $230 a month: Nextiva is $40 a month (15%) cheaper than Dialpad on list price.

Dialpad

Communication

From$27/user/mo

10 people: $270 a month · $3,240 a year

  • No free plan
  • Up to 44% off yearly
  • No startup credits listed
  • 2 plans · priced per user

Nextiva

Cheaper for 10 people

From$23/user/mo

10 people: $230 a month · $2,760 a year

  • No free plan
  • Up to 50% off yearly
  • No startup credits listed
  • 2 plans · priced per user

Plans

Dialpad and Nextiva plans

Every plan with a public price, in US dollars.

Dialpad

  • Standard

    HD calling and meetings · Real-time transcripts · Call summaries

    $27/user/mo

  • Pro

    CRM integrations · 24/7 customer support

    $35/user/mo

Annual: Standard $15, Pro $25/user/mo (pricing page). Monthly rates from Dialpad's own LLM info page. Enterprise: contact sales.

Prices from Dialpad's pricing page, checked 26 Oct 2026.

Nextiva

  • NEXT Core

    Unlimited calling · AI summarization: 50 conversations

    $23/user/mo

  • NEXT Engage

    AI summarization: 200 conversations · AI answer assist: 200 conversations

    $50/user/mo

Annual: Core $15, Engage $25 per user/mo (save 35-50%). NEXT Scale $75/user/mo; contact center from $75/agent/mo. XBert AI $1.50 per conversation.

Prices from Nextiva's pricing page, checked 26 Oct 2026.

Team cost

What each costs your team

Entry paid plans, per month and per year at list price.

Dialpad and Nextiva cost by team size
TeamDialpad (Standard)Nextiva (NEXT Core)Difference
5 people$135$1,620/yr$115$1,380/yrNextiva $20 less a month
10 people$270$3,240/yr$230$2,760/yrNextiva $40 less a month
25 people$675$8,100/yr$575$6,900/yrNextiva $100 less a month

Dialpad is priced per user. Nextiva is priced per user. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.

FAQ

Dialpad vs Nextiva: questions

Which is cheaper, Dialpad or Nextiva?

Dialpad starts at $27/user/mo (Standard) and Nextiva at $23/user/mo (NEXT Core). For 10 people that's $270 vs $230 a month: Nextiva is $40 a month (15%) cheaper than Dialpad on list price. Compare features too: the cheaper plan isn't always the closer match.

Do Dialpad and Nextiva have free plans?

Dialpad has no free plan in Surba's catalog. Nextiva has no free plan in Surba's catalog.

Are Dialpad and Nextiva cheaper if you pay yearly?

Dialpad lists up to 44% off yearly billing. Nextiva lists up to 50% off yearly billing.

More comparisons

Other Communication comparisons

Paying for Dialpad or Nextiva? Track it in Surba.

Surba reminds you before every renewal, shows your whole software spend in your currency, and flags tools that overlap — like these two.