Twilio Flex pricing in 2026
How Twilio Flex charges, its plans and the alternatives.
Billing
Pay as you use
Plans
Twilio Flex plans and prices
2 plans with a public price, in US dollars.
Monthly Active User
Entry paid plan$35/ month
- Per monthly active user (starting at)
- Plus metered usage
Named User
$150/ month
- Per named user (starting at)
- Agents, supervisors or admins
Alternatively $1 per active user hour. New accounts get 5,000 free active user hours. Channel usage (voice, SMS etc.) billed separately.
Prices from Twilio Flex's pricing page, checked 26 Oct 2026. Usage-based: the bill depends on volume, so these are starting points, not a quote. Taxes, seat minimums and promotions vary.
FAQ
Twilio Flex pricing questions
How does Twilio Flex charge?
Twilio Flex is usage-based: you pay for what you use (transactions, messages, compute and so on) rather than a fixed subscription, so the bill depends on volume. Plans according to Twilio Flex's pricing page (checked 26 Oct 2026): Monthly Active User $35 and Named User $150 a month. Alternatively $1 per active user hour. New accounts get 5,000 free active user hours. Channel usage (voice, SMS etc.) billed separately.
How much is Twilio Flex in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Monthly Active User at $35 is about ₦46,700 a month. Your bank's exchange rate and card fees decide the final charge.
Other
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