Freshservice pricing in 2026
IT service management and help desk software from Freshworks. Every plan from Freshservice's pricing page (checked 26 Oct 2026), what a team of 5, 10 or 25 would pay, the price in your currency and cheaper alternatives.
Starts at
$19per user a month
Starter for 10 people: $190 a month
Plans
Freshservice plans and prices
3 plans with a public price, in US dollars.
Starter
Entry paid plan$228per user / year
≈ $19 a month
- Incident management
- Knowledge base
- Task tracking
Growth
$588per user / year
≈ $49 a month
- Service catalog
- SLA policies
- On-call scheduling
Pro
$1,188per user / year
≈ $99 a month
- Problem and change management
- Major incident response
- Release planning
Per agent: $19/$49/$99 per month billed annually; monthly prices not shown. Enterprise: contact sales.
Prices from Freshservice's pricing page, checked 26 Oct 2026. Prices are per user. Taxes, seat minimums and promotions vary.
Team cost
What Freshservice costs a team of 5, 10 or 25
Per-user list price × team size: a month, with the year below.
| Plan | 5 people | 10 people | 25 people |
|---|---|---|---|
| Starter$19/user/mo | $95/mo$1,140/yr a year | $190/mo$2,280/yr a year | $475/mo$5,700/yr a year |
| Growth$49/user/mo | $245/mo$2,940/yr a year | $490/mo$5,880/yr a year | $1,225/mo$14,700/yr a year |
| Pro$99/user/mo | $495/mo$5,940/yr a year | $990/mo$11,880/yr a year | $2,475/mo$29,700/yr a year |
Before tax, at list price.
Local prices
Freshservice in naira, shillings, cedis, rand, pounds and euros
Starter, the entry paid plan, converted from US dollars.
| Currency | Per user / mo | 10 people / mo |
|---|---|---|
| NGNNigerian naira (NGN) | ₦25,352 | ₦253,517 |
| KESKenyan shilling (KES) | KSh2,468 | KSh24,676 |
| GHSGhanaian cedi (GHS) | GH₵220.82 | GH₵2,208 |
| ZARSouth African rand (ZAR) | R315.38 | R3,154 |
| GBPBritish pound (GBP) | £14.21 | £142.08 |
| EUREuro (EUR) | €16.95 | €169.50 |
Indicative only: converted at Surba's daily exchange rates from 26 Oct 2026 (₦1,334 = $1). Unless Freshservice bills you in your own currency, your bank's rate and card fees decide what you're charged.
Alternatives
Alternatives to Freshservice
Similar tools in Surba's catalog, cheapest first.
FAQ
Freshservice pricing questions
How much does Freshservice cost per user?
Freshservice's paid plans run from $19 to $99 per user a month according to Freshservice's pricing page (checked 26 Oct 2026) (Starter $19, Growth $49 and Pro $99). Per agent: $19/$49/$99 per month billed annually; monthly prices not shown. Enterprise: contact sales.
Does Freshservice have a free plan?
Not in Surba's catalog. The cheapest listed plan is Starter at $19 per user a month.
How much does Freshservice cost for a team of 10?
On Starter, 10 people pay about $190 a month, or $2,280 a year, before tax.
How much is Freshservice in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Starter at $19 is about ₦25,352 per user a month. Your bank's exchange rate and card fees decide the final charge.
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