Customer.io pricing in 2026
How Customer.io charges, its plans and the alternatives.
Billing
Pay as you use
Plans
Customer.io plans and prices
2 plans with a public price, in US dollars.
Essentials
Entry paid plan$100/ month
- 5k profiles, 1M emails/month
- Visual workflow builder
Premium
$12,000/ year
≈ $1,000 a month
- From $1,000/mo, annual only
- Custom profiles and emails
Extra profiles $0.009 each on Essentials; extra emails $0.12 per 1,000. Enterprise: contact sales.
Prices from Customer.io's pricing page, checked 26 Oct 2026. Usage-based: the bill depends on volume, so these are starting points, not a quote. Taxes, seat minimums and promotions vary.
Alternatives
Alternatives to Customer.io
Similar tools in Surba's catalog, cheapest first.
FAQ
Customer.io pricing questions
How does Customer.io charge?
Customer.io is usage-based: you pay for what you use (transactions, messages, compute and so on) rather than a fixed subscription, so the bill depends on volume. Plans according to Customer.io's pricing page (checked 26 Oct 2026): Essentials $100 and Premium $1,000 a month. Extra profiles $0.009 each on Essentials; extra emails $0.12 per 1,000. Enterprise: contact sales.
How much is Customer.io in naira?
At an indicative rate of ₦1,334 per $1 (26 Oct 2026), Essentials at $100 is about ₦133,430 a month. Your bank's exchange rate and card fees decide the final charge.
Marketing
More Marketing tools
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